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Clinic Type

Mental Health Clinic

Address

1585 N Milwaukee Avenue Suite 116 Libertyville, IL 60048

Phone

1-847-242-2370

Email

info@elliementalhealth.com

Opening Hours

Mon-Fri: 8 AM to 8 PM; Sat: 8 AM to 4 PM

Telehealth

Available

Services Offered

  • Mental health therapy
  • Group therapy
  • Couples therapy
  • Family therapy
  • Adolescent therapy
  • Online therapy
  • In-person therapy

Team

  • Lisa Garcia — LCSW

Insurance & Payment

  • Aetna
  • Anthem
  • Blue Cross Blue Shield
  • Cigna/Evernorth
  • Compsych
  • EBMS
  • GEHA/Government Employees Health Association
  • HAP: Health Alliance Plan
  • Imagine Health
  • Luminare Health
  • Magellan
  • Meritain
  • MultiPlan
  • Optum/United Healthcare
  • PHCS/MultiPlan/Clarivet
  • Self Pay
  • State Farm Medicare Supplement
  • Surest/UHC
  • Tricare East Region
  • TriWest Healthcare Alliance
  • PHCS/MultiPlan/Clarivate

Currently accepting: listed insurances; confirm at visit for any changes

Self Pay, Insurance

Languages Spoken

  • English

Pricing

  • Payment types and insurances accepted listed on site

Current Offers

First visit discount or introductory offers

FAQs

What are the clinic hours?

Mon-Fri: 8 AM to 8 PM; Sat: 8 AM to 4 PM.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • A Ray of Hope: Great Lakes Institute of Neurology and Psychiatry: 4.4/5 stars (593 reviews)
  • Counseling Connection - Libertyville: 2.7/5 stars (9 reviews)
  • Geode Health: 4.7/5 stars (N/A)

Patients praise

  • Compassionate and knowledgeable clinical providers
  • Thorough and professional diagnostic evaluations
  • Convenient availability of varied mental health services and specialists
  • Helpful and responsive therapy support in specific instances

Common complaints

  • Communication and administrative issues, such as billing discrepancies or difficulty scheduling appointments
  • Instances of sudden practice closures causing disruption in care
  • Reports of unprofessional or dismissive staff behavior
  • Disagreements with providers regarding treatment plans or patient fit
  • Inconsistent experiences with crisis services and mental health support lines

"I’m not sure if this place is just mismanaged... In one day I’ve spoken to 3 different people and got 3 different stories."

— A Ray of Hope patient review

"The intake coordinator started yelling at me when I asked if placing a credit card on file was necessary. Rude and unnecessary."

— Growth Psychological Services patient review

"I can find a new job, but these kids cannot find a new place to call home."

— Parent regarding abrupt clinic closure

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Grand Oaks Behavioral Health, LLC is a privately held mental health care group founded in 2007 and headquartered in Libertyville, IL, with five offices including Northbrook and Libertyville. The practice employs licensed psychologists and psychotherapists with an average of 12+ years of experience, offering services for individuals, couples, and families across a broad range of emotional and behavioral concerns. They promote a team-based approach and are staffed by clinicians recognized by national professional organizations. Locations include Libertyville (HQ) and Northbrook, IL, with multiple Libertyville addresses listed. They regularly post hiring notices for licensed clinical therapists in the Libertyville/Northbrook area. Contact: contactus@grandoaksbh.com, 847-932-4066.

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