Mercy Health — Westside Urgent Care
Emergency Department • Lima, OH
Clinic Type
Emergency Department
Address
2195 Allentown Road, Lima, Ohio 45805
Phone
419-227-2245
emailCompliance@BSMHealth.org
Opening Hours
8:00 am - 8:00 pm
Emergency Care
Emergency Department / Urgent Care
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Mercy Health — Westside Urgent Care?
8:00 am - 8:00 pm
Awards & Accreditations
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Various online review platforms: 1 out of 5 stars (based on specific user reviews) (80 reviews (aggregate reported))
Patients praise
- Convenient location and access hours
- Clean and accessible facility
- Efficient intake process for some patients
- Helpful interactions with some nurse practitioners
Common complaints
- Perceived rudeness and lack of professionalism from staff and providers
- Dissatisfaction with diagnostic testing policies and medical care quality
- Long wait times
- Lack of privacy during the check-in process
- Concerns regarding billing practices
"The worst Urgent care with the worst patient care. NP Tonya… run, ask for a different provider. Rude and incompetent... Absolutely terrible service and behavior. 0/5 stars."
— LocalityBiz user review"I came in with sore throat, fever, and coughing. They said it could be anything but couldn't run tests... Waited 90 minutes for anyone to come back. Nurse came in and said I was being discharged... got the bill later for emergency room visit."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care Locations in Lima, Ohio - Mercy Health — Sep 17, 2025
- Licensed Practical Nurse (LPN) – Westside Urgent Care - PRN — Apr 30, 2026
- Cassandra Hermiller, APRN-CNP | Delphos, OH - Mercy Health — Oct 17, 2025
- Stephanie Pierce, APRN-CNP | Delphos, OH - Mercy Health — Nov 5, 2025
- Licensed Practical Nurse (LPN) – Westside Urgent Care - PRN — Mar 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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