Primary Care | Lima Memorial Health ...
Primary Care • Lima, OH • Since 1899 • 10 family medicine locations across Lima and surrounding areas locations
About
Summary: Lima Memorial Health System is a nonprofit, nonprofit-affiliated hospital system based in Lima, Ohio. Founded in 1899 (originally Lima City Hospital), it operates as a not-for-profit healthcare organization serving northwest Ohio with a network of primary and specialty care. The system employs around 406 staff (with growth noted) and has annual revenue of about $350 million. It is affiliated with ProMedica and offers extended access through Lima Memorial Physicians (LMP), a group of primary care, pediatric, and specialty physicians. Key details: - Location: Lima, Ohio - Emergency department: Level II trauma center - Size: 1,500+ employees across the region (note: some ranges cite different counts) - Service area: 10-county region in northwest Ohio; 25 facilities cited in some sources - Headquarters: 1001 Bellefontaine Ave, Lima, OH 45804 - Website: limamemorial.org - Contact: 419-228-3335 If you’re specifically looking for primary care options in Lima Memorial Health System, you’d likely explore Lima Memorial Physicians (LMP) for a network of primary care and pediatric providers, plus associated urgent care and specialty services within their Lima, Ohio footprint.
Clinic Type
Primary Care
Address
1005 Bellefontaine Avenue, Suite 340, Lima, OH 45804
Phone
419-227-3077
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Family Medicine - West): 3.3 out of 5 stars (3 reviews)
- Momentary (CMS HCAHPS data): 3 out of 5 stars (593 patient surveys)
- Birdeye (Kenton Medical Center): 3 out of 5 stars (6 reviews)
- U.S. News & World Report: 88% willing to recommend
Patients praise
- Some patients report outstanding and caring service, describing staff as treating them like family
- Specific praise for effective diagnosis in some cases, such as early skin cancer detection
- Appreciation for convenience of services like on-site lab work and X-rays in walk-in/medical centers
- Positive experiences with individual providers, including NPs and physicians mentioned by name
Common complaints
- Concerns regarding clerical and front desk staff professionalism, including reported rudeness and communication issues
- Specific complaints about doctor and nurse communication, with some patients feeling unheard or misdiagnosed
- Reports of condescending behavior by some providers and perceived lack of compassion
"If I could, I would give this office zero stars due to the unprofessionalism displayed by staff members... Ana Etlzer's behavior towards patients is unacceptable, lacking compassion and respect."
— Birdeye (Patient review)"I always receive the best care at Memorial. They treat you like family and ensure you feel welcome. 10/10!"
— LocalityBiz (Patient review)"Unfortunately not the first time... being treated for something you DID not come in for... Treated with dignity at this location is highly unlikely."
— LocalityBiz (Patient review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Know Where to Go for Care - Lima Memorial Health System — Aug 26, 2025
- [PDF] Lima Memorial Provider Locations SAME-DAY CARE AVAILABLE — Sep 7, 2025
- Lima Memorial CNP stresses the importance of primary care | First Edition | hometownstations.com — Jun 16, 2026
- Lima Memorial Health System - Wapakoneta Medical Center — Apr 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Lima
Comparing your options?
See other primary care clinics in Lima, or search the full directory by insurance, ratings, and more.