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About

Northwestern Medicine is a nonprofit health system affiliated with Northwestern University, based in Chicago. It operates 12–14 hospitals and numerous physician offices in Illinois, including a network of urgent care centers. Its flagship hospital is Northwestern Memorial Hospital. The system emphasizes research, academic medicine, and collaboration with Feinberg School of Medicine, Lurie Children's Hospital, and the Ryan AbilityLab. Contact info includes main phone line 1-844-662-8837. Locations include various Illinois sites (Winfield, Lake Forest, McHenry, Huntley, Wheaton, and others). If you’re specifically seeking Northwestern Medicine Family Medicine in Lisle, IL, this provider is part of the Northwestern Medicine network, though Lisle-specific office details aren’t listed in the provided highlights. For Lisle patients, you’ll likely find Northwestern Medicine primary care through affiliated clinics within the regional network.

Clinic Type

Family Medicine

Address

Lisle, IL

Phone

6303158800

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (telehealth mentioned)

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Pediatrics
  • Check-ups
  • Screenings
  • Chronic disease management
  • Acute care coordination
  • Care coordination with specialists

Team

  • Northwestern Medicine Regional Medical Group Lisle, Board-certified internist and pediatrician — Primary care practice

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Not summarized (individual reviews include 5★ and 1★ examples) (Not available in provided snippet)
  • Northwestern Medicine (profile page): 5.0★ (1451 Ratings)
  • Nextdoor: Not stated (Not available in provided snippet)
  • localitybiz.com: Multiple ★☆☆☆☆ and ★★★★★ examples (Not available in provided snippet)
  • magicpin: 1–5☆ customer feedback shown (Not available in provided snippet)

Patients praise

  • Some patients report excellent care, doctors listening, helpful/thorough communication, and strong office support
  • Use of MyChart with quick responses and easy communication with the office
  • Coordinated, long-term primary care relationships and trust are described positively by local neighbors

Common complaints

  • Reports of long waits and difficulty getting timely care
  • Poor communication/administrative issues (e.g., cancelled appointment without informing, refill/response problems, no follow-up)
  • Concerns that some doctors do not listen and may prescribe medication too quickly

"“I have received excellent care at this office. The doctors have listened and been very helpful, thorough, and reassuring.”"

localitybiz.com review excerpt

"“Cancelled appointment without informing. Drove all the way with sick kiddos. Worst nightmare for parents.”"

localitybiz.com review excerpt

"“I requested a refill of the same prescription… It’s six days later and I have not had my prescription refilled nor has anyone reached out to contact me. The communication is very terrible!”"

localitybiz.com review excerpt

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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