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About

Litchfield Hills Orthopedic Associates (LHOA) is a long-established medical practice specializing in bone, joint, and muscle care. Founded in 1950 and headquartered in Torrington, CT, they operate five offices nationwide (primarily in Torrington, CT) and feature a state-of-the-art outpatient surgery center, LHOA Surgery Center. The practice emphasizes comprehensive orthopedic services, patient-centered care, and a commitment to work-life balance for staff. They are a private partnership with around 15 employees and annual revenue of about $34.4 million. Contact options include multiple Torrington office addresses and phone numbers. Per their site notes, they offer same-day/next-day appointments and are actively hiring.

Clinic Type

Spine Surgery

Address

Torrington and Bristol, CT (state), United States

Phone

8604828539

Email

info@lhoapatients.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • orthopedic surgery
  • spine surgery
  • joint replacement
  • trauma
  • pediatric orthopedics
  • sports medicine
  • therapy
  • X-ray services
  • durable medical equipment
  • orthotic and prosthetic prescriptions and management
  • neurosurgery
  • podiatry
  • spine nerve problems
  • microsurgery
  • hand
  • foot
  • ankle
  • knee
  • shoulder
  • elbow
  • neck
  • back
  • wrist
  • spine

Team

  • Not specified, Specialized orthopedic doctors and surgeons; 17 subspecialties — Doctors and Surgeons

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.1/5 (19 reviews (aggregate))

Patients praise

  • High-quality surgical outcomes and medical expertise
  • Helpful, caring, and professional clinical staff (therapists/nurses)
  • Compassionate bedside manner reported for specific surgeons

Common complaints

  • Unprofessional and rude reception/front desk staff
  • Long wait times or disorganized scheduling processes
  • Negative internal workplace culture (toxic/disorganized environment reported by employees)
  • Dissatisfaction with specific physician bedside manner or communication style

"Dr. Betz was amazing... However the receptionist need to be more professional, Made me feel like I was bothering them."

LocalityBiz review

"This was all caused from lifting a small Dachshund off the bed one morning on July 11 2025... Thanks to the wonderful people involved... Great work and it’s people like you with a professional and caring attitude that can make us “in pain” customers happy again."

LocalityBiz review

"Very toxic, disorganized, lots of drama, poor management, unprofessional, super stressful and again TOXIC."

Glassdoor employee review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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