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Clinic Type

Geriatrics

Address

Central Arkansas Veterans Healthcare System 2200 Fort Roots Drive, 3J/NLR Little Rock, Arkansas 72114

Phone

501-257-2523

Email

vapublicaffairs@va.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

TeleGeriatrics Consultation/Co-Management for Rural Older Veterans: a program to improve the care delivered to Veterans in their home through video telehealth.

Services Offered

Team

  • Dennis H. Sullivan, MD — GRECC Director
  • Kalpana P. Padala, MD, MS, AGSF — Associate Director, Research
  • Prasad R. Padala, MD, MS, FACHE — Associate Director, Clinical Innovations
  • Lana M. Brown, PhD, RN — Associate Director, Education and Evaluation

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Momentary Labs (HCAHPS-derived) for VA Central Arkansas Veterans Healthcare System – John L. McClellan Memorial Veterans Hospital area (Little Rock, AR): 3 out of 5 stars (overall hospital rating) (413 completed patient surveys (29% response rate))
  • Vivian Health for Central Arkansas Veterans Healthcare System - John L. McClellan Memorial Veterans Hospital (Little Rock, AR): 3.8 rating (out of 5) (5 reviews)

Patients praise

  • Staff responsiveness and communication reported as strengths in patient surveys
  • Some positive staff/environment comments in user reviews
  • OIG inspection identified improvement actions but indicates processes were reviewed with an outcomes-focused inspection framework

Common complaints

  • Mixed patient experience indicators (e.g., quiet environment rated lower than national average in the HCAHPS-derived summary)
  • Some user reviews include low ratings (e.g., 1.0 rating for a unit)
  • OIG comprehensive healthcare inspection found opportunities for improvement and issued recommendations

"“VA CENTRAL AR. VETERANS HEALTHCARE SYSTEM LR has a 3-star overall patient satisfaction rating…”"

Momentary Labs summary (HCAHPS/CMS-based)

"“Unit is definitely traveler friendly. Staff work together and the environment was wonderful.”"

Vivian Health review snippet

"“The OIG noted opportunities for improvement and issued five recommendations…”"

VA Office of Inspector General Comprehensive Healthcare Inspection report

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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