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Clinic Type

Primary Care

Address

Phone

8882278478

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine
  • Preventive care
  • Chronic disease management
  • Wellness visits
  • Immunizations
  • Health screenings

Team

  • Baptist Health Primary Care (unspecified location), Physicians and providers affiliated with Baptist Health Arkansas — Primary care physician team

Insurance & Payment

Languages Spoken

FAQs

What services does Baptist Health primary care provide?

Routine check-ups, treatment for common illnesses, health maintenance, preventive care, and connection to specialists when needed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Baptist Health Family Clinic-Baptist Health Drive): 4.0 out of 5 (23 reviews)
  • Healthgrades (Dr. Kathy Parnell): 4.1 out of 5 (8 reviews)
  • WebMD (Arkansas Primary Care Clinic): 0 ratings (0 reviews)

Patients praise

  • High quality of care and expertise from certain physicians and nursing staff
  • Compassionate and attentive service noted by some patients
  • Effective communication and responsiveness for some patients, particularly through patient portals
  • Convenient same-day appointment availability at some locations

Common complaints

  • Long wait times for appointments and at facilities
  • Perceived lack of empathy or professionalism from some staff/physicians
  • Dissatisfaction with misdiagnoses or inadequate follow-up care
  • Difficulty in accessing or communicating with specific providers
  • Concerns regarding administrative or billing issues
  • Reports of feeling unwelcome or dismissed by staff

"Dr.Cody and her team are amazing. Her clinic feels calm and peaceful. She treats her patients with respect and compassion."

LocalityBiz (Baptist Health Family Clinic-Hillcrest)

"Wait time is extremely too long.. I’ve been called back at least 3 times all to still not check in a room or see a doctor."

HospitalStats (Baptist Health Medical Center-Little Rock)

"I would not recommend this clinic to Black patients. I have consistently felt unwelcome and dismissed here."

Yelp (Baptist Health Family Clinic-Hillcrest)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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