Livermore, CA Family Doctors - Sutter Health
Family Medicine • Livermore, CA
Clinic Type
Family Medicine
Address
—
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Provider Profile (Dr. Huong Nguyen Dang): 4.9/5 (274 reviews)
- Sutter Health Provider Profile (Dr. George S. Besser): 5/5 (352 reviews)
- Everyday Health (Dr. Raymond Rowell): 5.0/5 (1 review)
- Comparably (Sutter Health Customer Service): 3/5 (not explicitly stated, derived from aggregate score)
Patients praise
- Individual doctors often receive high ratings from patients for care, bedside manner, and friendliness
- Some patients find it easy to book appointments with specific providers
- Professionalism of clinical staff in individual care interactions is frequently noted positively
Common complaints
- Issues with billing practices, including unexpected charges and difficulties with insurance authorization
- Dissatisfaction with customer service and administrative communication failures
- Long wait times for appointments and diagnostics
- Reports of perceived staff incompetence or lack of coordination
"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— Better Business Bureau (Sutter Health Customer Review)"Frustrating call to book a doctor appointment. ... Felt staff were not competent."
— PissedConsumer (Sutter Health Review)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Helen Wong-Sexton | Internal Medicine Doctor in Livermore, CA | Sutter Health — Jul 2, 2026
- Dr. Tsung P. Wong, MD - Family Medicine Doctor in Livermore, CA — May 14, 2026
- Dr. Frank Lin, MD - Family Medicine Doctor in Livermore, CA — May 14, 2026
- About Us – TriValley Medical Associates — Mar 5, 2026
- Renovations of New Care Center in Livermore, California Expand Access to Outpatient Care - Construction Superintendent — Sep 24, 2025
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Livermore
Summary: This page describes Family Medicine Associates of San Jose, Inc., a long-standing medical practice providing full-spectrum family medicine for all ages in the South Bay since 1977. It is part of Stanford Health Care’s network and lists contact numbers, a guest services email, and multiple San Jose area locations. The site emphasizes primary care, prevention, treatment, diagnosis for families and children, and notes a mobile app as a product feature. While the entry confirms Stanford Health Care affiliation and basic practice details, it does not mention Livermore or the Stanford Medicine Partners in Livermore.
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