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About

Axis Community Health is a nonprofit healthcare provider serving the Tri-Valley area (Pleasanton, Livermore, Dublin) since 1972. They operate multiple clinics (including in Livermore) with services oriented to adults and geriatrics, offering primary care, mental health, dental, acupuncture, chiropractic, and WIC nutrition programs, plus enrollment and community-based services. They emphasize affordable access with a sliding fee scale and state that no one will be denied care due to inability to pay. Headquarters and multiple offices are in Pleasanton and Livermore. If you’re seeking adult & geriatric medical care specifically at Axis, their clinics provide comprehensive primary care and related services for adults and seniors, with options for behavioral health and supportive services.

Clinic Type

Geriatrics (multi-location group)

Address

5925 West Las Positas Blvd, Suite 100, Pleasanton, CA 94588; 4361 Railroad Avenue, Pleasanton, CA 94566; 3311 Pacific Avenue, Livermore, CA 94550

Phone

925-462-1755

Email

Donations@axishealth.org

Opening Hours

Medical services by appointment only. Daytime, evening and Saturday appointments available. Call 925-462-1755 for schedule.

Services Offered

  • Same-day appointments for urgent care
  • Physical examinations
  • Immunizations including flu shots
  • Screening and management of chronic medical conditions (diabetes, high cholesterol, high blood pressure, asthma, heart disease)
  • Health screenings for TB, cancer, hepatitis and other communicable diseases
  • Oral health screenings, education, and referrals
  • Nutrition counseling and weight management

Insurance & Payment

  • Medicare
  • Medi-Cal
  • many public insurance plans

Some services are available on a sliding scale based on income and family size. No one denied access due to inability to pay.

sliding scale based on income, enrollment/insurance enrollment assistance

Languages Spoken

FAQs

What services are provided by the Adult & Geriatric Medicine clinic?

Same-day urgent care, physicals, immunizations, chronic disease management, preventive screenings, oral health screenings, nutrition counseling.

How are payments handled if there is no insurance?

They will work with you to ensure you get care; sliding scale based on income; no one denied access due to inability to pay.

Do patients need an appointment?

Medical services are by appointment only.

What services are offered?

Same-day appointments for urgent care, physical examinations, immunizations (including flu shots), screening and management of chronic conditions, health screenings, oral health screenings, nutrition counseling and weight management.

Can enrollment help with Medi-Cal or other programs?

Our staff is available to help with enrollment in Medi-Cal or other programs that can cover services.

Are translation services available?

We offer translation services upon your request.

What are the appointment hours?

Daytime, evening and Saturday appointments are available.

What is the contact number to schedule?

Call 925-462-1755 Monday-Thursday 8:30-6:00 or Friday 8:30-5:00 to schedule an appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 1.0 (3 reviews) (3)
  • Birdeye: 3.0 (13 reviews) (13)
  • Apple Maps: 2.5 (26)
  • Yelp (Livermore listing): not specified in snippet
  • Yelp (Pleasanton listing): not specified in snippet
  • Unilocal (Livermore): 0 stars mentioned in review text (7 reviews (page shows 7 avis))

Patients praise

  • Quality/compassionate care noted by some patients
  • Friendly professionalism and expertise mentioned in reviews
  • Some praise for staff/organization and volunteering

Common complaints

  • Difficulty scheduling/long wait times and delayed appointments
  • Problems with billing/admin processes and staff responsiveness
  • Care/referral issues and frustration with providers (e.g., referrals, medication refills)
  • Phone not answered / long holds; complaints about customer service

"“Ive used Axis, for 5 years, good Drs… some specialty referrals are in horrible locations, way to far away for elderly or handicap patients …”"

businessyab.com (review excerpt for Livermore location)

"“Worst healthcare facility I have ever been to. Multiple problems with billing, appointments, and staff. Do not go here.”"

Yelp (Pleasanton listing)

"“I wish I could rate them 0 stars… 1 month+ to get appointments, the doctors don’t listen to you.”"

unilocal.fr (Livermore page; review excerpt)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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