General Physician — Primary Care in Lockport, NY
Family Medicine • Lockport, NY
Clinic Type
Family Medicine
Address
5844 Southwestern Blvd, Suite 500, Hamburg, NY 14075
Phone
(716) 626-2644
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: Low rating (specific to General Physician, PC group practice location) (2 reviews)
- Vitals: 3.8 out of 5 stars (54 ratings)
- Vitals: 4.5 out of 5 stars (87 ratings)
- Healthgrades: 3.9 out of 5 stars (9 reviews)
- Vitals: 4.4 out of 5 stars (Vitals)
- WebMD: 5 out of 5 stars (2 ratings)
- Healthgrades: 3.5 out of 5 stars (11 ratings)
- Promallu (aggregated data): 4.8 out of 5 stars (510 total reviews)
Patients praise
- Many patients value individual physicians for being thorough, compassionate, and dedicated
- Some providers are praised for being good listeners and taking time to explain conditions
- Specific nurse practitioners and physicians receive high individual ratings from patients
Common complaints
- Difficulty reaching office staff and long wait times for appointments
- Concerns regarding administrative competence, including prescription refills, insurance authorizations, and billing issues
- Reports of perceived lack of active listening or rushed appointments by some providers
- Specific complaints about rude or unprofessional front desk and nursing staff
"Dr Pal is very professional and dedicated to his patients well being. He is very concerned about your healthcare and strives to make sure any questions or concerns are addressed."
— Vitals review for Dr. Amandeep Pal"Terrible doctor. Only cares about getting paid. Staff needs sensitivity training."
— Healthgrades review for Dr. Margaret Libby"This is one of the worst, most unprofessional, most uncaring, rudest practices I've ever been to! ... Reception is EXTRAORDINARY rude! Not to mention, when they don't want to talk to you, they just simply don't answer the phone."
— LocalityBiz review for Dr. Amandeep Pal's officeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Prashant Sharma, PA - Physician Assistant in Lockport, NY — May 14, 2026
- Dr. Wahab Kahloan, MD - Family Medicine Doctor in North Tonawanda, NY — May 14, 2026
- Dr. Richard Milazzo, MD, Internist | DUNKIRK, NY | WebMD — May 4, 2026
- Jessica French, FNP-C - Trinity Medical — Oct 15, 2025
- Dr. Deirdre Bastible, MD, Internist | Cheektowaga, NY | WebMD — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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