Great Lakes Surgical: Home
General Surgery • Lockport, NY • 2 (Lockport and Kenmore) locations
About
Summary: Great Lakes Surgical is a small U.S. healthcare provider offering surgical services including varicose veins treatment, colonoscopy, endoscopy, hernia repairs, and robotic surgery. Headquartered in Southfield, Michigan, with a Buffalo, NY presence under the Associates branding. The organization lists a two-person workforce and provides patient forms via a patient portal. Contact options include multiple phone numbers and an email address.
Clinic Type
General Surgery
Address
Lockport: 160 East Ave., Lockport, NY 14094; Kenmore: 2914 Elmwood Ave., Kenmore, NY 14217
Phone
716-434-6141
Surgery@Yahoo.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
On Call 24/7; Same Day Appointments
Emergency Care
On Call 24/7
Services Offered
Team
Insurance & Payment
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Same Day Appointments may be available (implies possible flexible scheduling), Self-pay (referenced via self-pay page)
Languages Spoken
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FAQs
What services are offered at Great Lakes Surgical?
Outpatient and ambulatory surgical procedures at two locations in Lockport and Kenmore; general surgery, varicose veins, colonoscopy, hernias, robotic surgery, and more.
What services does Great Lakes Surgical offer?
Outpatient and ambulatory surgical procedures with two Western New York locations.
Are there same-day appointments available?
Yes, Same Day Appointments are available.
Is there on-call availability?
On Call 24/7.
What are the contact details for the Lockport office?
Phone: 716-434-6141; Email: GreatLakesSurgery@Yahoo.com; Address: 160 East Ave. Lockport, NY 14094.
What are the contact details for the Kenmore office?
Phone and email are not fully specified in the provided text; appointments in the Kenmore office are available by request.
Where can I find more information about the doctors and staff?
See the site sections: About/Doctors, About/Staff.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 96% recommend (based on 18 reviews) (18)
- Vitals: 4.0 (for Dr. Robert Hodge) (6 (for Dr. Robert Hodge))
- Beautihost: 1/5 (multiple reviews)
Patients praise
- Professionalism of surgical staff and physicians
- Efficiency and timely service
- Kind, caring, and gentle demeanor of specific surgeons
- Reassuring and comfortable patient experience
Common complaints
- Poor administrative/receptionist professionalism and attitude
- Communication issues regarding insurance and billing transparency
- Allegations of administrative errors (lost paperwork)
- Reports of poor bedside manner from some staff members
- Allegations of misdiagnosis or medical issues with specific procedures
"I chose Great Lakes because of the Superior professionalism of all staff and the dedication of two of the greatest physicians in WNY."
— Great Lakes Surgical Website"If you’d like a knowledgeable staff and to be treated with respect do not go to Great Lakes surgical."
— Beautihost Reviews"Dr. Hodge is a wonderful human being and a great surgeon. He is kind, caring, gentle, and most of all, interested in his patients as real live human beings."
— Vitals ReviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Great Lakes Surgical Associates joins Orleans Community Health | News | lockportjournal.com — Dec 8, 2025
- Great Lakes Surgical Associates joins Medina Memorial — Dec 9, 2025
- Great Lakes Asset Solutions, LLC has moved! - NEFA — Mar 18, 2026
- Wellsville Regional News (dot) com: Olean General dumps local anesthesia service, opts for change - Olean Times — Jul 8, 2026
- 🏥 Multiple Healthcare Jobs Now Hiring in Lockport, NY - NewsBreak — Jul 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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