WELLNOW URGENT CARE - LOCKPORT - THP Medicare
Urgent Care • Lockport, NY
Clinic Type
Urgent Care
Address
5801 S Transit Road, Lockport, NY 14094
Phone
716-280-6589
communications@medigold.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
FAQs
Phone & Address
5801 S Transit Road Lockport, NY 14094
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/WellNow Official Site: 4.4 stars
Patients praise
- Efficient online scheduling and check-in process
- Prompt medical diagnosis and treatment
- Friendly and compassionate nursing and clinical staff in some instances
- Clean facility
- Availability of weekend care and comprehensive testing (e.g., RSV, Strep, Flu)
Common complaints
- Rudeness or unprofessional behavior from front desk staff
- Reports of rushed or dismissive conduct from medical providers
- Concerns regarding billing processes
- Challenges with follow-up communication after lodging a complaint
"The whole experience for me went well. From the speedy check in and friendly person at the counter. The NP who saw me was accurate, thorough, professional, personable, kind, and efficient."
— MapQuest Review"The lady at the desk was so rude. I was standing there for 15 minutes and she totally ignored me and waited on the next person that came in."
— MapQuest Review"My experience at Well Now was quick and efficient. Being able to schedule online was very efficient... My experience with Dr. Martin Stewart was very pleasant. I found him to be very down to earth felt very comfortable with him and very well cared for."
— WellNow Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rapid COVID-19 testing now available at WellNow Urgent Care centers — Apr 10, 2026
- WellNow Urgent Care shares real cost of health care in N.Y. — Sep 26, 2025
- Prashant Sharma, PA - Physician Assistant in Lockport, NY — May 14, 2026
- SENIOR SPOTLIGHT: Medicare info session coming up at the Dale | Lifestyles | lockportjournal.com — May 16, 2026
- Dr. Julianne M. Martinez De Ubago, MD - Pathologist in Lockport, IL — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lockport
Summary: WellNow Urgent Care is a private chain of walk-in clinics offering urgent care, illness/injury treatment, rapid testing, and other health services. Founded in 2012 and headquartered in Chicago, IL, it operates in multiple states (IL, IN, MI, NY, PA) with 3 U.S. offices listed, including its Chicago HQ. The company focuses on alternatives to emergency rooms and has grown to be a sizable health care provider with about 704 employees and significant revenue. The provided page centers on WellNow as a national network rather than Lockport-specific details. If you’re seeking WellNow Lockport, there isn’t a Lockport location listed on the page; you may want to check WellNow’s site for the nearest Lockport location or contact their customer support for availability in that area.
Lockport Express Medical Group is a private, immediate care medical practice founded in 2012 and based in Lockport, IL. It operates four offices (centered at 16221 W 159th Street, Lockport) and provides urgent/immediate care with on-site rapid diagnostics and imaging. The center emphasizes a no-wait policy, on-site observation when needed, and quick referral to appropriate facilities for further treatment. Key details: 7 employees (up 20% YoY), annual revenue about $2.43M, led by Clinical Lead Katie Burke. Contact: contactus@xpressmedical.net, main phone numbers 815-588-1111 and 815-838-4305. Website: xpressmedical.net.
Comparing your options?
See other urgent care clinics in Lockport, or search the full directory by insurance, ratings, and more.

