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Clinic Type

Mental Health/Psychiatric Services

Address

Phone

+13313204164

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals/WebMD for Dr. Sheila C. Rao: 4.5 - 4.6 out of 5 stars (based on 10-15 ratings) (10-15 ratings)
  • Healthgrades for Leroy Lambey, RN: 4.5 out of 5 stars (8 ratings)
  • Tebra for Sarah Sims and Josephine Darko: 4.95 - 5.0 out of 5 stars (17-24 ratings per provider)
  • Birdeye for Lotus Bloom Psychology: 4.5 out of 5 stars (6 ratings)

Patients praise

  • Highly rated for bedside manner, professionalism, and attentive listening
  • Patients report feeling heard, validated, and comfortable with providers
  • Effective medication management and tailored treatment plans mentioned by multiple patients
  • Convenient and prompt scheduling for some practices

Common complaints

  • Reports of abrupt discontinuation of care or lack of transition plans
  • Instances of poor communication or unprofessional staff interaction
  • Specific allegations regarding inadequate facility management, understaffing, and safety concerns at certain behavioral health programs
  • Accessibility issues, including concerns regarding accommodation for deaf or hard-of-hearing patients

"Dr. Siddiqui listens carefully to my concerns, offer reassurance when I am fearful. He is always available if I had to call…"

S S Behavioral Health patient review

"She is always so caring and truly concerned for her patients well-being... I look forward to our visits, it’s like talking to a good friend."

Tebra patient review for Sarah Sims, PMHNP-BC

"This place is a joke. Dr. Kestenberg DROPPED ME as a patient after I was hospitalized... I had a really disappointing experience with CCS. My prescriber, Kristina Shaefer, left the practice without any transition plan."

Yelp/MapQuest reviews for Comprehensive Clinical Services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: DuPage County Health Department (IL) provides behavioral health services as part of its public health mission. With a presence in multiple facilities across DuPage County, they offer crisis resources, behavioral health programs, and substance use services through various leadership roles (including Director of Community Health and Director of Public Health Clinical Operations). Key sites for services include public health centers and county facilities in Addison, Lombard, West Chicago, Westmont, and Wheaton. If you’re seeking behavioral health support or information on crisis services in Lombard, contact the department’s behavioral health division or visit dupagehealth.org for program details and locations.

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