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Clinic Type

Pediatrics

Address

1801 S Highland Ave, Lombard, IL 60148

Phone

(630) 627-4722

Email

duly@mrocorp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Specialty Services
  • Radiology
  • Physical Therapy
  • Occupational Therapy
  • Laboratory

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Duly Health and Care (internal reporting): 4.8 out of 5 stars (aggregate for Duly providers) (Not explicitly stated total count)
  • Edward-Elmhurst Health Center - Lombard (Birdeye): 4.2 out of 5 stars (352 reviews)
  • Healthgrades (Dr. Susan Bardolph): 4.9 out of 5 stars (106 reviews)
  • WebMD (Dr. Gary Yong): 4.5 out of 5 stars (33 ratings)

Patients praise

  • High ratings for individual, experienced physicians who listen to concerns
  • Appreciation for thorough, professional, and knowledgeable care from specific doctors
  • Positive experiences with in-office testing and comprehensive services at some locations
  • Some patients report high satisfaction and longevity with their providers

Common complaints

  • Reports of long wait times
  • Concerns regarding staff rudeness and unprofessionalism at the front desk
  • Complaints about poor communication, such as lack of follow-up on test results or issues with referrals
  • Perceptions of rushed, impersonal, or dismissive care from certain providers
  • Frustration with administrative or billing processes

"Doctor is courteous, thorough, and professional. She sits and discusses your health issues with you."

Healthgrades review for Dr. Susan Bardolph

"I shared my symptoms during my annual visit, but the provider... seemed uninterested and quickly dismissed everything as COVID. ... The visit felt rushed and impersonal."

LocalityBiz review for Duly Health (Lombard)

"The front desk is terrible, but the doctors are okay. They make you wait for so long and then say they sent referrals and fax but when you go to the facility it’s never there."

LocalityBiz review for Primary Care Services, SC

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Lombard, IL·Pediatrics

Summary: Kids Heart Clinic is a small pediatric cardiac care practice based in Oakbrook Terrace, IL, with a connection to the UAE. It focuses on compassionate, state-of-the-art care for children and young adults with congenital heart defects, offering a team-based approach built on knowledge, innovation, honesty, and trust. The organization emphasizes specialized cardiac services for pediatric patients, including pediatric cardiology, fetal cardiology, pediatric electrophysiology, and related urgent care needs. They operate as a partnership with a small staff (about 3 employees) and have a presence in the United States and United Arab Emirates. For urgent or specialty pediatric cardiac care in the Chicago area, this clinic may be a reference point, though their primary branding is pediatric cardiac services rather than a general pediatric urgent care clinic in Lombard, IL. Contact: 630-520-5990; info@kiddoshealth.com.

VerifiedOnline bookingSince 2015
Lombard, IL·Pediatrics

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