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Clinic Type

Internal Medicine

Address

3900 E Pacific Coast Hwy, Long Beach, CA 90804

Phone

1-833-574-2273 (Toll free)

Email

directoryupdate@kp.org

Opening Hours

Monday–Friday: 8:30 a.m.–6:30 p.m. (office) | Tuesday–Friday: 8:30 a.m.–4:30 p.m. (department hours) | Saturday–Sunday: Closed

Emergency Care

Call 1-800-464-4000 or 711 for TTY; emergency care not explicitly listed beyond general Kaiser services

Services Offered

  • Internal Medicine
  • Adult Primary Care

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/MapQuest: 3.0 out of 5 stars (116 reviews)
  • Apple Maps: 3.2 out of 5 stars (123 ratings)

Patients praise

  • Positive experiences with specific providers noted for kindness and bedside manner
  • Efficient check-in and service experiences reported by some users
  • Cleanliness and quality of facilities compared to other locations

Common complaints

  • Reports of disorganized, slow, or difficult administrative processes (labs, check-in kiosks)
  • Challenges with appointment scheduling and finding compatible doctors
  • Complaints about lack of urgency, communication, and unprofessionalism by some staff or providers
  • Concerns regarding parking and facility accessibility/location traffic

"I had an appointment with Dr. Karen Bui and she had excellent bedside manner, showing kindness, patience, and understanding."

Medicai.io

"My family and I come to this Kaiser and we have no complaints whatsoever. Once you make an appointment and you check in, you don't have to wait a long time."

Yelp

"Never again in this kaiser location. We came in and kiosk is unable to check us in. So we went up to the clinic 3rd floor hoping we can get friendly accommodation but nonetheless the nurse who..."

MapQuest/Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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