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Clinic Type

Behavioral Health

Address

3700 Kolbe Road, Lorain, Ohio 44053

Phone

4 0-960-400

Email

emailCompliance@BSMHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Psychiatric Emergency Services (BAC) Located in Mercy Health – Lorain Hospital’s Emergency Department, 24/7

Services Offered

  • Behavioral Health
  • Inpatient Behavioral Health
  • Psychiatric Emergency Services
  • Emergency Department
  • ECT (Electroconvulsive Therapy)
  • Group therapy
  • Medication management
  • Adult inpatient services

Technology & Equipment

  • ECT (Electroconvulsive Therapy)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: Patient experience: 63% rated 9 or 10; 63% would definitely recommend
  • US News: 85% of patients willing to recommend
  • Momentary Labs: 3-star overall patient satisfaction; 55% would definitely recommend; 63% rating experience 9 or 10 (498 completed patient surveys (18% response rate))
  • Rehab.com: 2.89/5 rating (341 reviews) (341 reviews)
  • Vivian Health: 2.8 rating (5 reviews) (5 reviews)
  • Leapfrog Group: Score: 120/120

Patients praise

  • High willingness to recommend / favorable patient experience in portions of survey results
  • Strong performance on selected communication-related measures (e.g., nurse communication)

Common complaints

  • Areas for improvement in patient-reported responsiveness/help timing
  • Low to mid overall satisfaction ratings in some review sources (e.g., Rehab.com, Vivian Health)
  • Reported patient experience metrics lower than national averages for some measures

"“55% of patients would definitely recommend this hospital.”"

Momentary Labs summary of CMS HCAHPS results

"“2.89/5 (341 reviews)”"

Rehab.com listing for Mercy Regional Medical Center - Lorain, OH

"“2.8rating(5 reviews)”"

Vivian Health listing for Mercy Regional Medical Center in Lorain, OH

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Lorain, OH·Behavioral Health

Summary for the query “Lorain County Behavioral Health Services | OhioGuidestone Lorain”: - OhioGuidestone (formerly Berea Children’s Home & Family Services) is a nonprofit based in Cleveland, Ohio, offering comprehensive behavioral and mental health services. These include outpatient programs, medication-assisted treatment, and substance abuse services. - The organization operates under the OhioGuidestone brand, serving multiple counties in Ohio, and maintains a workforce around 37 employees with annual revenue in the $25–$50 million range. - For Lorain County-specific services, OhioGuidestone’s broader behavioral health offerings typically cover: - Outpatient behavioral health and counseling - Substance use treatment and recovery services - Family and community-based supports - Contact/Visit: Homepage at ohioguidestone.org. If seeking Lorain County-focused programs, consider reaching out to OhioGuidestone’s Lorain-area providers or use the main site to locate local services and contact details.

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Lorain, OH·Behavioral Health

Riveon Mental Health and Recovery (Riveon Health and Recovery) is a Lorain, Ohio-based nonprofit formed in 2024. It combines LCADA Way’s addiction recovery expertise with The Nord Center’s mental health services to provide an all-in-one continuum of care. Services focus on comprehensive, personalized treatment, ongoing post-treatment support, and community integration to improve mental health, emotional well-being, and substance use recovery. The organization operates four offices in the United States (primarily Lorain County), with HQ at 6140 S Broadway, Lorain, OH 44053. Contact: 440-233-7232 or 866-888-6673. Website: riveonhealth.org.

VerifiedOnline bookingEmergency careSince 2024

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