Mercy Health — Heart and Vascular Institute, Lorain
Cardiology • Lorain, OH
Clinic Type
Cardiology
Address
3600 Kolbe Rd, Suite 127, Lorain, Ohio 44053
Phone
440-989-1800
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Opening Hours
Monday 8:00 am - 4:30 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday 8:00 am - 4:30 pm (hours shown on site).
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital patient satisfaction) (498 completed surveys)
- Aggregate review platforms (Vivian Health, Rehab.com): Approximately 2.8 to 2.9 out of 5 stars (Combined across multiple aggregate platforms (e.g., 5-341 reviews))
Patients praise
- Physicians and medical specialists praised for being caring, thorough, and professional
- Positive experiences noted with nursing staff in specific departments like ICU and Women's Health
- Efficient and knowledgeable care from some specific medical providers
- Good bedside manner reported by patients in surgical and testing environments
Common complaints
- Inconsistent staff responsiveness and help accessibility
- Below-average cleanliness ratings compared to national standards
- Mixed reports on surgical outcomes and procedural decision-making
- Occasional complaints regarding administrative coordination and communication
- Instances of patient dissatisfaction with ER or specific department care quality
"Very friendly the receptionist the nurses the doctor is awesome. I have no complaints A+."
— LocalityBiz (Pearlene Bush)"I have been going here for the past few years for my mammograms. Recently I had to have an ultrasound and biopsy done. ... Not only with their knowledge and professionalism, but their bed side manner is phenomenal."
— Rehab.com"Poor diagnosis, no supplies, no home nursing, no one knows if they are coming or going."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Theodore Pacheco, MD, Cardiologist - Lorain, OH | Sharecare — Aug 16, 2025
- Dr. Alberto Diaz, MD, Cardiologist | Elyria, OH | WebMD — Apr 3, 2026
- Mercy Health expands audiology, Ear, Nose, Throat services — Feb 8, 2026
- Mercy Health — Lorain Hospital expands joint care — Feb 16, 2026
- From gasping for air to walking miles: How a new heart program saves lives — Aug 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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