Mercy Health — Lorain Hospital Physical Medicine and Rehabilitation
Physical Medicine and Rehabilitation • Lorain, OH
Clinic Type
Physical Medicine and Rehabilitation
Address
3700 Kolbe Rd., Lorain, OH 44053
Phone
440-960-3470
emailCompliance@BSMHealth.org
Opening Hours
Monday 8:00 am - 4:30 pm; Tuesday 8:00 am - 4:30 pm; Wednesday 8:00 am - 4:30 pm; Thursday 8:00 am - 4:30 pm; Friday 8:00 am - 2:00 pm; Saturday Closed; Sunday
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours of operation?
8:00 am - 4:30 pm (typical daily hours shown; exact times may vary by day)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Heather Scullin, PM&R): 4.6/5 stars (based on 48 reviews) (48)
- Vitals (Dr. Heather Scullin, PM&R): 3.4/5 stars (based on 31 ratings) (31)
- Healthgrades (Hospital-wide): 55% (Patient Experience Rating) (N/A)
- Rehab.com (Hospital-wide): 2.89/5 (341)
Patients praise
- Some providers are praised for being caring, compassionate, and professional
- Positive experiences cited for specific departments like women's health and surgery teams
- Some patients report an exceptional experience in the emergency department
Common complaints
- Reports of patient neglect and poor communication regarding care plans
- Complaints regarding discharge procedures and lack of follow-up coordination
- Dissatisfaction with responsiveness of staff and wait times
- Specific concerns regarding professionalism and bedside manner in some departments
"Dr. Scullin is the most caring and compassionate physician I've ever had."
— Healthgrades review for Dr. Heather Scullin"Dr. Scullin did not consult cardiology after we requested a consult... she ignored our instability that we pointed out to them. She is a poor excuse for a healthcare professional."
— Vitals review for Dr. Heather Scullin"From the moment I arrived at Mercy Health Lorain, I was treated with kindness, professionalism, and genuine compassion."
— Rehab.com review for Mercy Regional Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Patient Services Representative - Physician Practice - Mercy Health — Sep 30, 2025
- Mercy Health-Lorain Pain Management - Healthgrades — Dec 27, 2025
- Patient Services Representative - Physician Practice - LinkedIn — Sep 30, 2025
- [PDF] Patient Price Information List - Mercy Health — Jan 1, 2026
- Rural Internal Medicine with Mercy Health Lorain | Physician Jobs — Jul 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More physical medicine and rehabilitation clinics in Lorain
See all physical medicine and rehabilitation clinics in Lorain →
Comparing your options?
See other physical medicine and rehabilitation clinics in Lorain, or search the full directory by insurance, ratings, and more.