Family Medicine - Health Services Los Angeles County
Family Medicine • Los Angeles, CA
About
Summary: Health Services Los Angeles County (LADHS) is the Los Angeles County Department of Health Services, a government agency operating the county’s public hospitals and clinics. It runs major medical centers (LAC+USC, Harbor–UCLA, Olive View–UCLA, Rancho Los Amigos) plus numerous outpatient clinics. It offers online care, bill payment, language access, and patient rights information. It is the second-largest municipal health system in the U.S. and collaborates with the County’s mental health and public health departments. Formerly ran programs like Healthy Way LA and My Health LA (until 2024). The department’s administrative HQ is in Downtown LA. If your focus is Family Medicine in LA County, LADHS provides county-operated primary care through its hospitals and outpatient clinics as part of its network. For specifics on Family Medicine locations or services, visit the LADHS website or contact their patient services.
Clinic Type
Family Medicine
Address
313 N. Figueroa Street, Los Angeles, California 90012, US
Phone
(800) 339-6993
olaifeedback@dhs.lacounty.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Los Angeles General Medical Center): 2.3 out of 5 stars (426 reviews)
Patients praise
- Effective, life-saving emergency care reported by some patients
- Supportive staff in financial and administrative departments for navigating insurance programs
- Compassionate care from individual physicians and specialists
Common complaints
- Long wait times for appointments and in waiting rooms
- Concerns regarding staff communication and professionalism in some departments
- Difficulties in navigating complex healthcare systems for urgent care needs
"This hospital saved my life twice... I don’t know what would have happened if I didn’t arrive to LAC+ USC. I was so scared. I was praying & thinking i was going to die that night and not make it alive since i was ignored by the other 2 hospitals. I have been to so many hospitals in the past but LAC+ USC doesn’t compare to the kindness and care."
— LocalityBiz Review for LAC+USC Medical Center"LAC+USC financial employees helped me to navigate through those programs and pick the one that I qualified for."
— Yelp Review for Los Angeles General Medical Center"Waited over 2 hours for my child to be seen by doctor with appointment. They pick and choose who to see first in the ENT department"
— LocalityBiz Review for LAC+USC Medical CenterSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Janina Jose, DO - Family Medicine - Ocean Park Family Medicine | UCLA Health — Apr 29, 2026
- Brian C. Kun, DO - Family Medicine - Marina del Rey Primary Care | UCLA Health — Mar 30, 2026
- Shirley Tan, MD - Family Medicine | UCLA Health — Apr 26, 2026
- Daniel O. Hernandez, MD - Sports Medicine - Family Medicine - Century City Primary & Specialty Care | UCLA Health — May 29, 2026
- Monica L. Plesa, MD - Family Medicine - Family Health Center | UCLA Health — May 29, 2026
Information sourced from the clinic's website as of July 10, 2026.
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