Our Locations - Health Services Los Angeles County
Primary Care • Los Angeles, CA
About
Summary: - The Los Angeles County Department of Health Services (Health Services Los Angeles County, LADHS) operates the county’s public hospitals, clinics, and outpatient facilities. It is the second-largest municipal health system in the U.S., with facilities including Los Angeles General Medical Center, Harbor–UCLA Medical Center, Olive View–UCLA Medical Center, Rancho Los Amigos National Rehabilitation Center, two ambulatory care centers, and 16 local clinics. - Headquarters: 313 N. Figueroa Street, Los Angeles, CA 90012 (Downtown Civic Center). - Key functions: online care, bill payment, language access services, patient rights and responsibilities; operates large health programs (formerly Healthy Way LA and My Health LA; Medi-Cal eligibility expanded since 2024). - Staffing and budget (high-level): about 1,069 employees (up ~1.5% YoY), annual revenue around $300M; prior FY 2015–16 budget was $3.83B with the county funding under 15%. - Location footprint: 3 offices listed in the United States, all in Los Angeles, CA (HQ and additional LA addresses). The department coordinates with the County’s Mental Health and Public Health departments on integrated care. If you’re seeking a specific LA County Health Services location, the main HQ address is 313 N. Figueroa Street, Los Angeles, CA 90012.
Clinic Type
Primary Care
Address
313 N. Figueroa Street, Los Angeles, California 90012, US
Phone
(800) 339-6993
olaifeedback@dhs.lacounty.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare Care Compare, CalHospitalCompare, Lown Institute Hospitals Index: Official star ratings vary by facility (e.g., Medicare HCAHPS surveys)
Patients praise
- High overall patient satisfaction ratings in specific programs (e.g., 92% in 2024 Treatment Perception Survey)
- Recognition for nursing excellence (Magnet designation) and hospital safety (Leapfrog A grades)
- Commitment to quality innovation and diversity/inclusion awards
- Consistent improvement in satisfaction scores for certain adult residential programs
Common complaints
- Long wait times for appointments and specialty care
- Communication challenges between patients, staff, and medical departments
- Concerns regarding administrative delays, including medical record access
- Instances of alleged mistreatment by staff and safety-related incidents in residential or inpatient settings
- Need for improvements in food quality and recreational activity access in certain care settings
"92% overall satisfaction with services received (89% in 2023)."
— 2024 Treatment Perception Survey (TPS) Key Findings"These kind of delays are unacceptable, and the fact that they continue to go on says that LA County DHS has not taken seriously the need to address them."
— Policy advocate quoted in MedicalXpress/LATimes regarding care delaysSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- LA Health Services Takes Action to Protect Patient Care Amid Significant Funding Reductions – COUNTY OF LOS ANGELES — May 28, 2026
- Public Health Ending Clinic Services at Seven Locations Due to Significant Funding Cuts – COUNTY OF LOS ANGELES — Feb 14, 2026
- LA Health Services Releases 2025 Annual Report Highlighting Extraordinary Care, Innovation, and Resilience Across Los Angeles County – COUNTY OF LOS ANGELES — Feb 13, 2026
- LA County to close 7 public health clinics after being hit with more than $50 million in federal, state and local funding cuts - ABC7 Los Angeles — Feb 15, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Los Angeles
UCLA Health is a nonprofit, university-affiliated health system in Los Angeles offering high-quality care across 5 hospitals and an extensive primary-care network with 290+ locations in Southern California. Key details: - Parent: University of California, Los Angeles - Leadership: Vice Chancellor John Mazziotta; President Johnese Spisso - Facilities: 5 hospitals; operations and clinics across Southern California; HQ at 757 Westwood Plaza, Los Angeles - Founded: 1955; nonprofit status; private ownership - Notable programs: Operation Mend for veterans (expanded to PTSD via Warrior Care Network) - Recent development: Acquisition of West Hills Hospital and Medical Center (renamed UCLA West Valley Medical Center) in March 2024 - Contact: Phone 1-310-825-5268 / +1 (310) 825-9111; Website uclahealth.org - Focus: High-quality health care services, academic-affiliate model with UCLA School of Medicine and extensive regional network If you’re seeking top-tier care in Los Angeles, UCLA Health is the primary public healthcare system associated with UCLA, known for its clinical excellence, research, and veteran care programs.
Los Angeles Primary Care is a small health service based in Los Angeles, CA, offering comprehensive primary care with a focus on weight loss and chronic disease management, including mental health and menopause care. Key details: - Location: Headquarters in Los Angeles; presence in the Philippines. - Size: 6 employees; CEO Sera Ramadan. - Services: Personalized medical care aimed at optimal health and weight loss goals. - Online presence: Website losangelesprimarycare.com; active on social platforms for ads and branding (Facebook, Instagram, YouTube, TikTok, Canva tools). - Contact: Phone (213) 238-5887. - Web metrics: About 1,818 monthly visits (Declining trend), bounce rate 0.3%, ~2.8 pages per visit; global rank ~6.8 million; top traffic country: United States. - Industries: healthcare, weight loss, primary and chronic disease care, with relevance to mental health and menopause care.
Comparing your options?
See other primary care clinics in Los Angeles, or search the full directory by insurance, ratings, and more.