Community Mental Health Services - LouisvilleKY.gov
Behavioral Health • Louisville, KY
About
Summary: The Louisville Metro Department of Public Health & Wellness is a Louisville-based government agency focused on health equity and the well-being of residents and visitors. It oversees public health services, community health programs, and recruitment for clinical and public health roles. The department operates as a government agency in the Government Administration sector, with headquarters in Louisville, KY, and a contact phone number of (502) 574-6520. Recent activity on their site highlights mental health awareness and related community programs, including initiatives like Big Steps in Mental Health and hiring announcements for health professionals. For community mental health services in Louisville, this department is the primary local agency to explore for programs, resources, and job opportunities. Website: louisvilleky.gov/government/health-wellness.
Clinic Type
Behavioral Health
Address
400 E Gray St, Louisville, Kentucky 40202, US
Phone
(502-574-7111
privacy@neogov.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
9-8-8 Lifeline; Deflection crisis response (9-1-1 for deflection or 502-574-7111 option 5)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Need support now?
If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat 988lifeline.org.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn: 2.6/5 stars (13 reviews)
Patients praise
- Positive individual experiences with specific community support organizations like Bridgehaven and Wellspring
- General client satisfaction with Louisville Metro Department of Public Health and Wellness services, based on internal survey data
Common complaints
- Insufficient access to community-based mental health services and capacity issues
- Reports of rude or unhelpful staff at some local public health facilities
- Concerns regarding long wait times and bureaucratic hurdles in public health services
"That help came in the form of Bridgehaven, its staff and programs, including individual and group therapy visits four days a week."
— Spectrum News 1"Agreeing with other posts, the reception personnel are rude and dislike any interruption of their time drawing a check."
— Trustburn ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Louisville mayor announces Office of Behavioral Health — Oct 30, 2025
- Seven Counties Services to open new Louisville crisis center this summer | Local News | wdrb.com — Jun 12, 2026
- Seven Counties Services start new 'rally' crisis call strategy — Jul 9, 2026
- Data shows complicated scope of Louisville's crisis deflection program — Apr 6, 2026
- With Suicide Prevention Awareness Month underway, Jefferson County leaders, nonprofits talk mental health resources — Sep 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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