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About

Norton Cancer Institute (Norton Healthcare) in Louisville, KY, is a major nonprofit cancer care network within the Norton Healthcare system. Key details: - Location: Louisville, Kentucky - Part of: Norton Healthcare (Louisville-based health system) - Services: Comprehensive cancer care through Norton Cancer Institute; latest advances in oncology include ExacTrac Dynamic radiation therapy and multidisciplinary cancer care. - Scale: One of the leading cancer programs in the region, with ongoing expansion and a focus on multidisciplinary, preventive, and advanced treatment options. - Affiliation: Part of Norton Healthcare, a larger Louisville-area nonprofit health system with multiple hospitals and clinics across Greater Louisville and Southern Indiana. - Highlights: Recent news coverage includes advancing radiation therapy technology (ExacTrac Dynamic) and notable cancer care case studies, reflecting a commitment to cutting-edge oncology services. If you’re looking for specific locations or providers within Norton Cancer Institute in Louisville, I can list the campuses and key contact points.

Clinic Type

Cancer Care (Oncology)

Address

234 East Gray Street, Louisville, Kentucky 40202, US

Phone

+15026291234

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cancer care
  • Oncology
  • Clinical trials
  • Radiation therapy
  • Infusion therapy
  • Genomics
  • Palliative care
  • Genetic counseling
  • Norton MyChart patient portal
  • Multidisciplinary clinics
  • Specialty pharmacy services
  • Norton Cancer Institute Resource Center
  • Behavioral Oncology Program
  • Nutrition services
  • Pastoral care

Technology & Equipment

  • Gamma Tile Center of Excellence
  • Novalis radiosurgery
  • ONC-841 immunotherapy (research)
  • Genomics Lab

Team

  • Norton Cancer Institute team, Board-certified and fellowship-trained oncologists — Subspecialized oncologists and multidisciplinary care team

Insurance & Payment

  • Medicare
  • Medicaid
  • most major insurances

Medicare, Medicaid and most major insurances accepted

Languages Spoken

  • English

Current Offers

Same-day or next-day appointments for newly diagnosed patients

FAQs

What makes Norton Cancer Institute regional leader in cancer care?

Regional Leader in Cancer Care; multiple achievements and access to over 170 clinical trials; nationally recognized center for early phase research; extensive patient support and locations.

Awards & Accreditations

  • U.S. News & World Report Best Hospitals No. 1 in Louisville area (gynecologic cancer surgery, prostate cancer surgery)
  • Becker’s Hospital Review 2025 list of great oncology programs

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 5/5 (Yahoo Local aggregate) (24 star ratings)
  • ComplaintsBoard: 1.6/5 (Norton Healthcare overall) (3 reviews and 4 complaints)

Patients praise

  • Friendly and helpful staff including valet and nursing teams
  • Compassionate and knowledgeable physicians
  • Comforting and welcoming environment for difficult treatments

Common complaints

  • Lack of communication from staff and doctors
  • Long wait times for treatment
  • Unexpected billing or charging issues
  • Negative experiences with administrative or support staff

"Take to long for treatment. Not responding with doctors Not. Doctors not responding with staff. Changing Patient's appointment without let them know ."

LocalityBiz review

"I wanted to share how much this place means to me in helping along my journey. Every time I have an appointment, I'm treated with kindness and respect. The doctors and nurses go out of their way..."

Yahoo Local review

"I found them to be very helpful, personally. All of my doctors were helpful and. Lack of communication was one issue that we had, especially at ..."

Reddit discussion

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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