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Clinic Type

Neurology

Address

401 East Chestnut Street, Suite 510, Louisville, KY 40202

Phone

502-588-4800

Email

Research@UofLHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurology

Team

  • Adriana E. Palade, Neurology, Epilepsy Center, Sleep Medicine, Brain & Spine Institute — M.D.
  • Aakashi Shah, Neurology, Brain & Spine Institute — M.D.
  • Hope Eppley — D.N.P., APRN
  • Christopher R. Shafer, Neurology, Primary Care, Epilepsy Center, Brain & Spine Institute — M.D.
  • Nasir Fakhri, Neurology, Louisville Brain Bypass & Revascularization Center, Brain & Spine Institute — M.D.
  • Brittany Chapman, Neurology, Brain & Spine Institute, Sleep Medicine — M.D.
  • Laura Ford-Nein, Neurology, Brain & Spine Institute — APRN
  • Michael K. Sowell, Neurology, Brain & Spine Institute — M.D.

Insurance & Payment

Languages Spoken

FAQs

Where is the Chestnut Street Outpatient Center located?

401 East Chestnut Street, Suite 510 Louisville, KY 40202.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (UofL Health – 401 E Chestnut St): 4 out of 5 (68 reviews)
  • Healthgrades: 4.0 out of 5 (26 ratings (Dr. David Robertson))
  • Healthgrades: 4.7 out of 5 (24 ratings (Dr. Martin Brown))

Patients praise

  • some patients report warm, friendly, and helpful staff at specific reception desks
  • praise for individual neurologists for their professionalism, compassion, and thoroughness
  • positive feedback on certain diagnostic services like bone density scans and ultrasound teams
  • appreciation for physicians who take time to explain treatment plans clearly

Common complaints

  • reports of rude and incompetent staff
  • difficult communication and administrative issues regarding scheduling and insurance processing
  • long wait times for appointments
  • distressing experiences during medical procedures involving sedation

"I have been under the care of Dr. Metin Brown for the past nine years, and I can say without hesitation that he is an exceptional physician. His professionalism, combined with a genuinely compassionate and caring approach, has made a profound difference in my life."

Healthgrades (Dr. Martin Brown)

"Dr Robertson took a lot of time to examine, test and explain things to me. He is compassionate and understands the concerns with a diagnosis of MS. He immediately came up with a treatment plan and I am hopeful this will help."

Healthgrades (Dr. David Robertson)

"If I could rate it even less, I would. Medical staff is rude, incompetent, and gave me the run around to schedule my breast reduction surgery... The wait to be seen is horrendous, I have currently been waiting for 2 hours to be seen for my pre-op appointment."

LocalityBiz (UofL Health – Chestnut Street Outpatient Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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