Rehab Care | Louisville KY
Physical Therapy and Rehabilitation • Louisville, KY
Clinic Type
Physical Therapy and Rehabilitation
Address
UofL Health – Frazier Rehabilitation Institute – Owsley Brown Frazier Sports Medicine Center, Cardinal Station, 215 Central Avenue, Suite 200, Louisville, KY 40208
Phone
502-637-9313
Research@UofLHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Seniors.fyi (Hillcreek Rehabilitation): 2.7 out of 5 stars (70 reviews)
- Seniors.fyi (Jefferson Place): 4.1 out of 5 stars (132 reviews)
- Caring.com (Regency Care): 3.0 out of 5 stars (3 reviews)
- Medicare.gov (Parkway Rehabilitation): 3.6 out of 5 stars (Medicare rating) (N/A)
Patients praise
- High patient satisfaction at specific outpatient physical therapy clinics (e.g., ProRehab)
- Professional, knowledgeable, and caring therapy teams noted in outpatient settings
- Successful rehabilitation stories and positive recovery outcomes at dedicated centers like Frazier Rehabilitation Institute
- Personalized and attentive care experiences reported by many outpatient therapy patients
Common complaints
- Reports of poor facility cleanliness, including odors, pests, and unsanitary conditions
- Frequent complaints regarding understaffing and slow response times to patient needs
- Concerns about quality of nursing care, medication management, and patient safety
- Allegations of poor communication and unprofessional behavior by management and staff
- Historical legal issues involving RehabCare related to false claims and unnecessary therapy billing
"The care is extremely low, the facility is filthy, and it smells like pure urine."
— Seniors.fyi user review for Hillcreek Rehabilitation"The nurses are hateful, rude and retaliatory. The let my brother lay in urine for 14 hrs before they changed him..."
— PissedConsumer user review for RehabCare"Kind and compassionate people who listen and care. They build back more than just strength, but they build friendships."
— ProRehab PT patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UofL Hospital – Outpatient Rehab | Louisville KY | Chestnut Street ... — Jul 8, 2026
- UofL Health – Frazier Rehabilitation Institute – Stonestreet — Jun 24, 2026
- UofL Health – Frazier Rehabilitation Institute – Jeffersontown — Jun 24, 2026
- Louisville, KY - Executive Park - ProRehab Physical Therapy — Apr 8, 2026
- UofL Health – Frazier Rehabilitation Institute Earns Prestigious 3-Year CARF Accreditation | Louisville KY | UofL Health — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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