Norton Immediate Care Centers - Louisville - Norton Healthcare
Urgent Care • Louisville, KY • Since 1886
About
Norton Immediate Care Centers are part of Norton Healthcare’s Louisville-based network. Norton Healthcare operates more than 40 clinics and hospitals in and around Louisville, Kentucky, including 18 Norton Immediate Care Centers. The system is Kentucky’s second-largest private employer with extensive outpatient access across Greater Louisville and Southern Indiana, and houses about 14,500+ employees and 1,500+ employed medical providers. In Louisville, Norton Immediate Care Centers provide quick, walk-in urgent care services as part of Norton Healthcare’s broader care system, which includes cancer, heart, women’s, and pediatric services. The organization is nonprofit, JCAHO-accredited, and headquartered in Louisville, with a footprint spanning multiple facilities and 9 offices in the U.S. (primarily Louisville area). If you’re specifically seeking Norton Immediate Care Centers in Louisville, you’ll find multiple locations listed within Norton Healthcare’s Louisville network.
Clinic Type
Urgent Care
Address
234 East Gray Street, Louisville, Kentucky 40202, US
Phone
+15026291234
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Opening Hours
Extended and weekend hours (varies by location)
Emergency Care
No
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is Norton Immediate Care Center?
A Norton Healthcare facility offering urgent care for non-life-threatening illnesses or injuries, with walk-in or online check-in options.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Solv - Audubon location: 1.0/5.0 (2 ratings (Solv))
- Solv - Okolona location: 2.3/5.0 (3 ratings (Solv))
- Solv - Tyler Retail Village location: 1.0/5.0 (2 ratings (Solv))
- Yably (Brownsboro location): 4.17/5.0 (aggregated across sources) (357 reviews (aggregated across sources))
Patients praise
- Convenience of online check-in and spot reservation
- Some instances of kind and helpful medical staff
- Effective treatment for minor illnesses in some cases
Common complaints
- Long wait times
- Unfriendly or unprofessional staff behavior
- Perceived lack of care or dismissiveness from providers
- Concerns regarding facility cleanliness
"I would not even give 1 star!! This nurse practitioner, MORGAN COLE (NOT a doctor) thinks VERY highly of herself!!! She was so rude..."
— Solv review for Tyler Retail Village location"DON'T GO! The office is filthy, cramped packed with no place to sit and u wait forever even with online appointments."
— Solv review for Okolona location"Norton Immediate Care Center - Preston offers a friendly and efficient experience for patients. The staff, nurses, and doctors are consistently helpful, professional, and kind."
— BestProsInTown summary for Preston locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Norton Healthcare Transforms Academies of Louisville Students into Healthcare Heroes — Academies of Louisville Alliance — Apr 13, 2026
- Norton Immediate Care Center — Apr 27, 2025
- Rachel F Bass, APRN - Louisville, KY - Family Medicine - Schedule Appointment — May 8, 2026
- Deven S Leffler, APRN - Louisville, KY - Family Medicine - Schedule Appointment — Apr 28, 2026
- Samuel M Simkoff, APRN - Louisville, KY - Family Medicine - Schedule Appointment — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Louisville
Summary: - UofL Health operates as a nonprofit, regional academic health system based in Louisville, KY. It includes nine hospitals, four medical centers, and a large network of over 250 physician practices with more than 1,200 providers. - The organization is affiliated with the University of Louisville School of Medicine and resulted from the 2019 reorganization involving KentuckyOne Health and the University of Louisville. - It serves the Louisville area and surrounding regions, employs about 1,468 people (up ~8.5% YoY) and reports roughly $2.4B in annual revenue. - UofL Health offers a broad range of services across major specialties, including urgent care, cardiovascular, orthopedics, sports medicine, oncology, neurosciences, transplant, and primary care. - For urgent care needs in Louisville, including locations like Urgent Care Plus – Buechel / Fern Creek, UofL Health provides walk-in access with physician-led care as part of its urgent care and primary care network. - Contact: marketing@uoflhealth.org; main phone: 1-502-562-3120 or +1 502-587-4011; headquarters: Louisville, KY.
Baptist Health is a Louisville-based nonprofit health system in Kentucky and Southern Indiana. It operates eight hospitals (with more than 2,300–23,000 beds depending on count), affiliated physician groups, urgent care centers, freestanding ERs, and other care facilities. Services span primary care, behavioral health, cancer care, heart care, imaging, neurology/stroke, ortho/sports medicine, mother/baby, weight loss, and more. The system employs thousands of people (the page cites about 3,224 in one context; overall workforce exceeds 23,000 in Kentucky and surrounding states) and has a revenue around $1.9B. The headquarters is in Louisville, KY (with a presence in India and South Africa). For urgent care specifics, Baptist Health operates urgent care centers as part of its network; location details for Breckenridge Lane would be found on their site or by contacting the Louisville facilities. If you’re seeking urgent care near Breckenridge Lane in Louisville, you can check Baptist Health’s locations or search for “Urgent Care at Breckenridge Lane Baptist Health Louisville” for exact address and hours.
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