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About

Norton Immediate Care Centers are part of Norton Healthcare’s Louisville-based network. Norton Healthcare operates more than 40 clinics and hospitals in and around Louisville, Kentucky, including 18 Norton Immediate Care Centers. The system is Kentucky’s second-largest private employer with extensive outpatient access across Greater Louisville and Southern Indiana, and houses about 14,500+ employees and 1,500+ employed medical providers. In Louisville, Norton Immediate Care Centers provide quick, walk-in urgent care services as part of Norton Healthcare’s broader care system, which includes cancer, heart, women’s, and pediatric services. The organization is nonprofit, JCAHO-accredited, and headquartered in Louisville, with a footprint spanning multiple facilities and 9 offices in the U.S. (primarily Louisville area). If you’re specifically seeking Norton Immediate Care Centers in Louisville, you’ll find multiple locations listed within Norton Healthcare’s Louisville network.

Clinic Type

Urgent Care

Address

234 East Gray Street, Louisville, Kentucky 40202, US

Phone

+15026291234

Email

Opening Hours

Extended and weekend hours (varies by location)

Emergency Care

No

Services Offered

  • Urgent care
  • non-life-threatening illness or injury care
  • on-site lab
  • X-ray
  • online check-in
  • Norton MyChart
  • reserve your spot in line
  • walk-in care
  • extended and weekend hours

Technology & Equipment

  • on-site lab
  • X-ray
  • Norton MyChart reservation system

Insurance & Payment

Languages Spoken

FAQs

What is Norton Immediate Care Center?

A Norton Healthcare facility offering urgent care for non-life-threatening illnesses or injuries, with walk-in or online check-in options.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv - Audubon location: 1.0/5.0 (2 ratings (Solv))
  • Solv - Okolona location: 2.3/5.0 (3 ratings (Solv))
  • Solv - Tyler Retail Village location: 1.0/5.0 (2 ratings (Solv))
  • Yably (Brownsboro location): 4.17/5.0 (aggregated across sources) (357 reviews (aggregated across sources))

Patients praise

  • Convenience of online check-in and spot reservation
  • Some instances of kind and helpful medical staff
  • Effective treatment for minor illnesses in some cases

Common complaints

  • Long wait times
  • Unfriendly or unprofessional staff behavior
  • Perceived lack of care or dismissiveness from providers
  • Concerns regarding facility cleanliness

"I would not even give 1 star!! This nurse practitioner, MORGAN COLE (NOT a doctor) thinks VERY highly of herself!!! She was so rude..."

Solv review for Tyler Retail Village location

"DON'T GO! The office is filthy, cramped packed with no place to sit and u wait forever even with online appointments."

Solv review for Okolona location

"Norton Immediate Care Center - Preston offers a friendly and efficient experience for patients. The staff, nurses, and doctors are consistently helpful, professional, and kind."

BestProsInTown summary for Preston location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingEmergency careSince 1924

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