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About

Lowell Community Health Center (Lowell CHC) is a nonprofit health care provider in Lowell, MA, established in 1970. It offers a broad range of services, including dental care, through its on-site dentistry program, with access to eye care and general health services. The center houses a pharmacy, lab, and radiology services (in partnership with Lowell General Hospital). It also runs school-based clinics and employs a diverse team of clinicians and support staff. Key stats: about 201 employees, $31.5 million annual revenue, and a history of serving the community with expanding facilities and services since renovating its Jackson Street mill in 2012. If you’re seeking dental services, Lowell CHC provides dental assistants and dental care within a community-centered, culturally competent setting.

Clinic Type

Dental

Address

Lowell (address not fully specified in provided text)

Phone

937-9700

Email

health_information@lchealth.org

Opening Hours

Mon-Fri 8:00 AM – 7:00 PM; Saturday and Sunday – CLOSED (Pharmacy hours listed separately)

Telehealth

Virtual dental care visits

Emergency Care

Emergency dental appointments available

Services Offered

  • Dental care
  • Preventive dentistry
  • Restorative dentistry
  • Emergency dental care
  • Virtual dental visits
  • Oral health education
  • Dental exams and x-rays
  • Cleanings
  • Sealants
  • Fillings
  • Tooth extractions
  • Dentures
  • Root canals
  • Crowns

Team

  • Chardai Lyde — DMD, MPH
  • Sarah (last name not provided) — Dental care provider
  • Yasm Balza — Dental care provider

Insurance & Payment

Languages Spoken

FAQs

How do I make an appointment?

Two ways: Call 978-937-9700 or fill out the online request form here.

Do I need to have insurance?

No, you do not need to have insurance, and we never turn anyone away. Insurance Navigators can help find a plan.

Can I walk in, or do I need an appointment?

There is a Patient Walk-In Center that offers some services without an appointment, but most health and wellness services require scheduling.

How do I get a referral to my provider?

Call the Referrals Office at 978-322-8745, Monday–Friday, 8:00 AM – 4:30 PM.

How do I request a refill to my provider?

Two ways: Through the MyChart app for fast requests, or by calling 978-937-9700.

How do I fill a prescription at the Lowell Community Health Center Pharmacy?

Pharmacy located at 161 Jackson Street, 1st floor. Phone 978-805-0783. Hours: Mon–Thu 8:00 AM – 7:00 PM, Fri 8:00 AM – 6:00 PM, Sat-Sun Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 76% recommend (234 reviews on Facebook)
  • Yelp/MapQuest: Low ratings generally observed (noted as 2 stars in some reviews) (27 reviews on Yelp/MapQuest)

Patients praise

  • Provides broad access to dental services regardless of insurance or ability to pay
  • Offers a wide range of procedures including exams, cleanings, extractions, root canals, and dentures
  • Community-focused mission aiming to reduce health disparities

Common complaints

  • Rude and unprofessional front desk/administrative staff
  • Difficulty scheduling or canceling appointments
  • Long wait times, including over the phone and for appointments
  • Poor communication and perceived lack of respect for patients

"If you go see the lady in the front desk, she's extremely rude, maybe a voice change tone would be better, if you want to freaking work in public, such a bad..."

Yelp/MapQuest user reviews

"The call center hangs up everytine they thing the task is too much no one is willing to help. ... Trying to make an appointment is nearly close to impossible and even when you get an appointment you will be waiting around 1-2 hours to be seen."

LocalityBiz user reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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