Family Medicine - Texas Tech Physicians
Family Medicine • Lubbock, TX
About
Texas Tech Physicians Family Medicine in Lubbock offers expert primary care as part of the largest West Texas medical group. With HQ in Lubbock, they provide coordinated family medicine services across multiple Texas locations, including Lubbock, Amarillo, Midland, and Odessa. The practice emphasizes primary care backed by research, linking patients to specialist resources within the Texas Tech Physicians network. Contact: main offices in Lubbock (HQ) or other Texas locations; general inquiries typically routed through the Texas Tech Physicians system.
Clinic Type
Family Medicine
Address
3601 4th St., 1st floor, Lubbock, TX 79430
Phone
806.743.2757
patientservices@ttuhsc.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Awards & Accreditations
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Texas Tech Physicians-Lubbock): 3.0 stars (2 reviews)
- Birdeye (Pediatrics Raider Clinic): 2.5 stars (24 reviews)
- Birdeye (Internal Medicine Clinic): 4.9 stars (618 reviews)
- Birdeye (Pediatrics Southwest): 5.0 stars (220 reviews)
Patients praise
- High quality and compassionate medical care from physicians
- Physicians are perceived as knowledgeable, thorough, and good listeners
- Patients feel comfortable and well-cared for during visits
Common complaints
- Difficulty scheduling appointments or long wait times for appointments
- Perceived poor customer service or unprofessional behavior by front desk and administrative staff
- Difficulty reaching the office by phone or issues with phone communication
- Concerns regarding follow-up and timely responses to patient needs
"Dr. Bennett is the most awesome Doc I've ever met! Compassionate and truly cares for her patients. The clinic is also filled with competent and caring doctors as well."
— LocalityBiz user review"The Dr.’s are great but you need to hire better front desk staff. When trying to make an appointment they are rude and they didn’t even schedule an appointment when we clearly did. Unprofessional."
— Birdeye user review (Pediatrics Raider Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family Medicine in Lubbock, TX - ProviderMatch - Find a Doctor — Jul 16, 2025
- Dr. Kelly Bennett, MD - Lubbock, TX - Family Medicine - Find a Doctor — Jan 10, 2026
- Family Medicine - Find a Doctor - Texas Tech Physicians — Jul 15, 2025
- Karen Tam, APRN - Lubbock, TX - Family Medicine, Women's Health — Aug 26, 2025
- Lubbock MyChart - Texas Tech Physicians — Mar 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Covenant Medical Group Northwest is a small, privately held healthcare provider based in Lubbock, Texas, with four U.S. offices including locations in Lubbock. It operates under Covenant Health within Providence and offers primary and urgent care services through Covenant Medical Group. Key details: - Headquarters: Lubbock, TX - Revenue: about $10.3M; 1 employee listed (specialist) - Locations: four offices in the United States (including Lubbock addresses) - Website: providence.org/locations/covenant-health/cmg - Contact: multiple listed phone numbers; primary email webmaster@covhs.org - Industry focus: healthcare, primary and urgent care - Employer vibe: average to moderate ratings (3.1/5 from 56 reviews) If you’re seeking Covenant Medical Group Family Healthcare Clinic in Providence Lubbock, this entity operates under Covenant Medical Group Northwest with primary care offerings and related clinical services, aligned with Covenant Health.
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