Comprehensive Eye Care in Lubbock, TX | West Texas Eye
Ophthalmology • Lubbock, TX
About
West Texas Eye (West Texas Eye Associates) offers comprehensive eye care in Lubbock, TX, including routine exams and advanced ophthalmology and optometry services. With four offices in Lubbock, they focus on general eye health, cataract and LASIK options, eyewear, and related procedures. The practice operates as a private healthcare company with 9 employees and annual revenue around $12.7M. Contact: 806-792-5900. Headquarters and main location: 5109 80th St, Lubbock, TX 79424.
Clinic Type
Ophthalmology
Address
5109 80Th St, Lubbock, TX 79424, US
Phone
(806) 792-5900
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 2.5 stars (32 reviews)
- WebMD: Not specified (1 review)
- Yelp: Not specified (33 reviews)
Patients praise
- Some patients describe doctors and clinical staff as kind, thorough, and professional
- Positive surgical outcomes and aesthetic procedure results for some patients
- Appreciation for "family-like" treatment by certain providers
- Efficient and smooth experiences reported by some visitors
Common complaints
- Poor communication and difficulty reaching staff by phone
- Concerns regarding billing practices, estimates, and insurance coverage issues
- Long wait times and overbooked appointments
- Frustration with registration processes like kiosks
- Occasional complaints about unprofessional or dismissive staff/doctor interactions
"They are the most incompetent people I've ever dealt with in any medical office. Watch them on their estimates for services."
— Yahoo Local Review (T P)"I am leaving this because after 2 months I have no prescription and I paid 290.00 for office visit and then they say another 30.00 I owe ridiculous. They don’t call back..."
— WebMD Review"The nurses and doctors here are very friendly, they are attentive and they make you feel comfortable. I recommend them for any eye treatment."
— West Texas Eye Website TestimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Selective Laser Trabeculoplasty (SLT) at West Texas Eye Associates — Nov 12, 2025
- West Texas Eye Associates - Glaukos iDose® TR — May 12, 2026
- West Texas Eye Associates: Discover Expert Eye Care Solutions Today — Jan 27, 2026
- Dr. Lauren N. Denton, OD - Optometrist in Lubbock, TX — May 14, 2026
- Heidi A. Schlemmer, CNA - Nurse Anesthetist in Lubbock, TX — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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