Regional Medical Center at Lubec: Home
Primary Care • Lubec, ME
About
Regional Medical Center at Lubec (Healthways-Regional Medical Center at Lubec) is a nonprofit healthcare provider serving the Downeast region. Key points: - Location: Lubec, Maine (43 S Lubec Rd, 04652); 2 offices in the United States. - Mission & services: Offers Substance Abuse and Mental Health Services with licensed mental health and substance abuse counselors; focuses on guiding individuals and families through changes with education and compassion. - Organization: Private nonprofit with a mission to promote accessible, high-quality healthcare; aims to be a center of excellence. - Workforce and finances: Approximately 12 employees; annual revenue around $26 million. - Leadership: CEO Tom MacDonald; CFO Michelle Tuttle; Director of Research & Evaluation Michael Edwards. - Contact: Main phone numbers 207-733-5541 and 1-207-733-1090. - Website: rmcl.org If you’re seeking the home page content, this entry confirms core services (substance abuse and mental health) and core values (accessibility, collaboration, compassion, excellence) with regional focus in Downeast Maine.
Clinic Type
Primary Care
Address
Not explicitly provided on the page
Phone
+12077335541
ekelly@rmcl.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- OpenGovNY: 2.3/5 (multiple (aggregated))
- Birdeye: 5/5 (1)
- Recovered.org: 3.9/5
Patients praise
- appreciation for the range of services and providers available
Common complaints
- reports of poor staff training and incompetence
- instances of rude staff behavior and perceived lack of care for patient health
- scheduling issues and lack of communication regarding provider availability
"Worst place I've ever been to. Don't waste your money and time on people that will not serve you. I made what I was told was the closest appointment I could for a month and a half out. Today I called about my appointment tomorrow just to find out that the dentist (Dr. McKay) has been on vacation and will not be available to see me."
— OpenGovNY (User Review)"I would not recomend ever coming to this facility. The poorly trained staff is unable to assist or understand the large majority of common ailments. I was baffled by the incompetence of the staff, and by how outstandingly rude they were."
— OpenGovNY (User Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Campobello residents not covered for regular health care at nearby Maine clinic | CBC News — Dec 12, 2025
- MaineGeneral expands HIV/AIDS services to nearly statewide coverage | newscentermaine.com — Oct 7, 2025
- Officials raise concerns about health care for Campobello Island – CHCO TV26 — Dec 16, 2025
- Bangor groups scramble to provide HIV services after critical program ends — Jul 18, 2025
- Campobello residents not covered for regular health care at nearby Maine clinic - Yahoo News Canada — Dec 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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