46.78 mi away - Location search | Quest Diagnostics
Laboratory Services • Ludington, MI • Since 1967
About
Quest Diagnostics is a public medical and diagnostic laboratory company (ticker DGX) headquartered in Secaucus, NJ. It operates globally (42 countries) and provides diagnostic testing and related services. Key facts: founded 1967, about 14,319 employees, annual revenue around $11.0B, market cap ~ $14.4B. General contact: wellness@questdiagnostics.com; phone +1 866-697-8378. For a location near Ludington, MI, Quest Diagnostics offers local lab services and testing at nearby facilities within the United States. If you’re searching specifically for a Ludington-area location within approximately 46.78 miles, the site may help you find the closest Quest Diagnostics lab or collection center.
Clinic Type
Laboratory Services
Address
1205 West American Dr, Neenah, WI 54956
Phone
866.697.8378
Lifetimelabs@questdiagnostics.com
Opening Hours
Monday: 7:30 am-12:00 pm , 1:00 pm-6:00 pm; Tuesday: 7:30 am-12:00 pm , 1:00 pm-6:00 pm; Wednesday: 7:30 am-12:00 pm , 1:00 pm-6:00 pm; Thursday: 7:30 am-12:00 pm , 1:00 pm-6:00 pm; Friday: 7:30 am-12:00 pm , 1:00 pm-6:00 pm; Saturday: Closed; Sunday: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos



What Patients Say
Overall sentiment across review platforms: negative
- ComplaintsBoard: 1.3/5 (7 reviews (plus 492 complaints))
- ClaimBo: 2.55/5 (59 reviews (based on 911 total ratings))
- Birdeye (Kalamazoo location): 3.7/5 (57 reviews)
Patients praise
- Professionalism and kindness of specific staff members at certain locations
- Efficient and fast service reported by some patients
- Successful and comfortable blood draws, including for children
Common complaints
- Dissatisfaction with customer service and difficulty reaching live representatives
- Billing issues, including confusing invoices and perceived billing errors
- Long wait times and difficulties with the online appointment scheduling system
- Reports of inconsistent test result accuracy or lost samples
- Frustration with automated systems replacing human interaction at some locations
"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."
— Trustpilot review"You are not able to talk to a real person. Can only make an appointment using the computer. This slows down the call and it makes mistakes."
— Birdeye review (Kalamazoo location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 1971 E Beltline Ave NE - Grand Rapids, MI | Quest — Jun 16, 2026
- 20298 Middlebelt Rd - Livonia, MI | Quest — May 20, 2026
- 40015 Grand River Rd - Novi, MI | Quest — May 20, 2026
- 2062 N Center Rd - Saginaw, MI | Quest — Jun 15, 2026
- 38815 Dequindre Rd - Troy, MI | Quest — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in Ludington
Summary: Trinity Health IHA Medical Group (Integrated Health Associates) is a large nonprofit multi-specialty medical group based in Ann Arbor, Michigan, founded in 1994. It operates over 100 locations in Southeast Michigan with more than 3,000 staff and about 1,000 providers, delivering over one million patient visits annually. Known for “our family caring for yours,” the group emphasizes physician-led care, extended office hours, urgent care services, and online tools for diagnosis, treatment, and appointments. It has been recognized as Metro Detroit’s Top Physician Group by Consumer Reports. Primary contact: 844-237-3627. Headquarters: 24 Frank Lloyd Wright Dr, Ann Arbor, MI 48105. Note: The provided page references the broader Trinity Health IHA Medical Group in Michigan, not a specific Ludington lab location. If you’re seeking Trinity Health Lab services in Ludington specifically, please confirm the exact site or search for a local Trinity Health Detroit Lakes/West Michigan lab location in Ludington.
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