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Clinic Type

Occupational Therapy

Address

323 Lowell Street West Entrance, Third Floor, Andover, MA 01810; Andover/North Andover YMCA: 165 Haverhill Street, Andover, MA 01810; Marston Medical Center: 25 Marston Street Suite 106, Lawrence, MA 01841

Phone

+19789468362

Email

elie.ata@merrimackhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Occupational Therapy
  • Rehabilitation Services
  • Outpatient Rehabilitation
  • Hand Therapy
  • Neurological
  • Return to Work
  • Occupational Health Evaluations to Return to Work
  • Aquatic Therapy
  • Physical Therapy
  • Occupational Health
  • Infusion Therapy
  • Travel Clinic
  • MobileMenuIcon (site navigation)

Insurance & Payment

Languages Spoken

FAQs

What services does the Occupational Therapy team provide?

Licensed occupational therapists (OTs) are experts in various specialties and provide service by section (Neurological, Hand Therapy, Return to Work, etc.).

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Occupational Therapy Directories / Aging in Place New England: 4.8 to 4.9 stars (varies by specific outpatient rehabilitation location) (81 to 143 reviews (depending on the outpatient site))
  • Birdeye (Merrimack Valley Physical Therapy): 5.0 stars (152 reviews)
  • Vivian Health (Merrimack Health Methuen Hospital): 3.3 stars (16 reviews)

Patients praise

  • dedicated and professional rehabilitation specialists
  • positive outcomes reported for physical and occupational therapy services in specific locations
  • patient appreciation for individual therapist expertise

Common complaints

  • concerns regarding facility staffing levels and infrastructure conditions
  • communication issues with patients and families during medical transfers
  • reports of unprofessional or unresponsive administrative and reception staff
  • broader public concern regarding the stability and quality of care in the newly integrated health system following the Steward Health Care collapse

"Excellent Therapy received by Very Professional Therapists."

Patient review (St. Joseph Hospital Rehabilitation Services)

"The PT seemed good, so shout out to the physical therapists. But that is a very small part of what you are getting. There is no care and very little nursing."

Patient family member review (Merrimack Valley Health Center)

"Despite repeated requests to invest in publicity and reassure the community that we were still here and still providing exceptional care, nothing was done."

Representative of Massachusetts Nurses Association bargaining unit regarding Merrimack Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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