Kelly & Velazquez Eye Center - Ophthalmologists serving ...
Optometry • Ludlow, MA
About
Kelly & Velazquez Eye Center is a Ludlow, Massachusetts-based ophthalmology practice offering routine eye exams and complex surgical procedures. With over 30 years of care, the center emphasizes a warm, friendly environment. The practice operates from two offices (Ludlow and Palmer, MA) and is led by a small team (listed workforce includes admin and finance roles). It provides comprehensive eye care, eyewear services, and potential clinical trial involvement. Contact numbers and the main address (362 Sewall St, Ludlow) are available. Overall, a long-standing, patient-focused eye center serving the Ludlow area and surrounding Massachusetts communities.
Clinic Type
Optometry (multi-location group)
Address
1504 North Main Street, Palmer, MA 01069; 362 Sewall Street, Ludlow, MA 01056
Phone
Palmer: 413.283.3511; Ludlow: 413.589.7308
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Routine eye exams to complex surgical procedures.
What services are offered at the office?
Offering services from routine eye exams to complex surgical procedures.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.3/5 stars (based on 13 reviews) (13 reviews)
- Vitals: 4.3/5 stars (based on 6 reviews) (6 reviews)
- Healthgrades: 3.4/5 stars (based on 15 reviews) (15 reviews)
Patients praise
- Friendly, welcoming, and efficient office staff
- Professional, thorough, and caring medical doctors
- Success with surgical procedures like cataract surgery
- Helpful assistance with selecting eyewear
Common complaints
- Concerns regarding incorrect prescriptions or follow-up communication
- Reports of rude behavior from staff or medical personnel
"Absolutely the way a doctor's office should treat patients from the check in to the check out! Front office staff is welcoming, friendly and efficient, Dr. and Medical Assistant were AMAZING!"
— WebMD patient review"Our experience with Kelly N. Pouliot was very disappointing. My husband was treated for double vision and prescribed prism lenses. After the glasses were made exactly as prescribed, it became clear the prescription was incorrect. Despite the seriousness of the issue... there was no timely follow-up."
— Birdeye patient review"Dr. Velazquez is the most thorough & caring doctor I've ever made. He explained my condition in simple terms. I never felt rushed. I recommend him to anyone!"
— Vitals patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kelly Klimo, O.D., M.S. | Cincinnati Eye Institute — Aug 20, 2025
- Doctor restores sight in El Salvador « Euro Weekly News — Mar 5, 2026
- Price Kloess — Jun 14, 2026
- Dr. Walter Williams IV, O.D., FAAO | Louisville Eye Care Services — Jan 28, 2026
- Dr. Kathleen Leone, MD, Ophthalmologist | Wilmington, NC | WebMD — Mar 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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