Ludlow, MA
Psychiatry and Behavioral Health • Ludlow, MA
Clinic Type
Psychiatry and Behavioral Health
Address
175 Dwight Rd, Longmeadow, MA 01106
Phone
(844) 609-3018
info@pioneerbh.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health (ConvenientMD): 5.0 stars (Overall) (28 reviews)
- Birdeye (Dr. Peter J. Kelly, MD): 4.3 stars (13 reviews)
- Healthgrades (Dr. Fernando Jayma, MD): 2.7 stars (7 reviews)
- RateMDs (Dr. Steve J. McDaniel): 3.7 stars (8 reviews)
Patients praise
- Kind, efficient, and friendly staff at specific locations
- Convenient and professional urgent care services
- Thorough examinations and patient-centered approach by some providers
- Sense of community and compassionate care emphasis
Common complaints
- Disorganization in office management and scheduling
- Unprofessional, rude, or inattentive staff behavior
- Dissatisfaction with treatment outcomes or perceived incorrect diagnoses
- Long wait times or poor communication regarding follow-ups
"AWFUL. Recommended me to get a root canal then made me wait over 4 weeks to get my crown... The receptionist was distracted while on the phone with me... After being on hold for over 6 mins, I hung up to call back."
— RateMDs (Dr. Steve J. McDaniel)"Very pleased. They fit us in as new patients very quickly. Kind, efficient, friendly. Dr. Pouliot was terrific."
— Birdeye (Dr. Peter J. Kelly, MD)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ludlow Police Announce Indefinite Closure of West Street Bridge - Town of Ludlow, Massachusetts — Aug 18, 2025
- Water main break disrupts Ludlow neighborhoods — Mar 17, 2026
- Ludlow Features Some Developing Stories - BusinessWest — Oct 23, 2025
- Ludlow Missing 25 — Jun 9, 2026
- Construction on Miller Street in Ludlow causes closure — May 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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