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About

Summary: East Texas Community Health Services, Inc. (ETCHS) is a government-backed medical practice based in Nacogdoches, TX with 4 offices nationwide and a focus on patient education and primary care services, including diabetes, hypertension, immunizations, and opioid risk information. The organization operates as a small team (3 employees) with an annual revenue of about $31.9M, founded in 1987. They offer services for new patients, eligibility, and careers, with a strong local presence in Texas. Note: The provided Highlights do not specify a separate Lufkin/Sayers Street location. If you’re seeking ETCHS in Lufkin (Sayers Street), please confirm the exact address or check ETCHS’ official site or contact numbers for the Lufkin location.

Clinic Type

Preventive Care & Chronic Disease Management Clinic

Address

Lufkin – Sayers Street Clinic, Lufkin, TX

Phone

936-899-5368

Email

is@etchc.com

Opening Hours

Monday–Friday: 8am–5pm; Saturday: Closed; Sunday: Closed. Extended Hours: Monday: 5pm–7pm (only at Nacogdoches Eastside Medical Clinic)

Services Offered

  • General Pediatric & Adult Health Care
  • Women’s Health
  • Medicaid Texas Health Step Physicals
  • Laboratory Tests
  • Immunizations
  • Preventative Health and Screening Tests
  • Management of Chronic Illnesses such as asthma, diabetes & high blood pressure
  • Well-woman exams
  • Family planning services
  • Testing for sexually transmitted infections
  • Counseling regarding healthy lifestyle choices
  • Dental services (routine checkups and cleanings to fillings and extractions)
  • On-site Dentists
  • Hygienists and Dental Assistants
  • Chronic Disease Management
  • Diabetes
  • Heart disease
  • Asthma
  • Specialist referrals
  • COVID-19 Vaccination
  • COVID-19 Screening
  • Preventative Dental Care
  • Exams
  • Cleaning
  • Sealants
  • Fillings
  • Emergency Dental Care
  • Extractions
  • Laboratory Services
  • On-Site Class D Pharmacy
  • Same-day appointments

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Lufkin Community Clinic – Sayers?

General Pediatric & Adult Health Care, Women’s Health, Medicaid Texas Health Step Physicals, Laboratory Tests, Immunizations, Preventative Health and Screening Tests, and management of chronic illnesses such as asthma, diabetes & high blood pressure. On-site Certified Nurse Midwife offers well-woman exams, family planning services, STI testing, and counseling on healthy lifestyle choices.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.5/5 stars (129 reviews)
  • HelpConnectUsa: 4.6/5 (120 reviews)

Patients praise

  • praised for friendly and attentive clinical staff/providers
  • providers are noted for taking time to listen to patient concerns
  • ability to secure appointments within a reasonable timeframe

Common complaints

  • reports of unprofessional and rude staff behavior
  • occasional long wait times or scheduling issues
  • complaints regarding physical facility conditions like temperature control

"The staff is great . Dr Nelson is very nice and takes her time and really cares for the patients. All my experience has been good."

Birdeye patient review

"I only gave you 2 Stars because I love Dr. Nelson!!! The staff is RUDE unprofessional and a true detriment to the service as a whole!!!"

Birdeye patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Angelina County & Cities Health District (ACCHD) is a government public health agency serving Angelina County, Texas, including Lufkin and nearby cities (Diboll, Hudson, Huntington, Burke). Founded in 1967 and headquartered in Lufkin, ACCHD provides education, access to medical care, and a range of services for low-income and uninsured residents. Key services include diagnosis and treatment, referrals, laboratory, health risk assessments, immunizations, preventive and chronic disease management, well-child and sick-child exams, women’s preventive health and family planning, and general health education. Appointments can be made by calling 936-632-1139, with walk-ins welcome. The organization operates three offices in the United States (headquartered at 503 Hill Street, Lufkin, TX 75904).

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