ARCpoint Labs of Lynchburg (Preferred) - Quest Diagnostics
Laboratory Services • Lynchburg, VA
Clinic Type
Laboratory Services
Address
20276 Timberlake Rd Ste D Lynchburg, VA 24502
Phone
866.697.8378
Lifetimelabs@questdiagnostics.com
Opening Hours
Mon-Fri: 8:30 am - 6:30 pm (based on text snippet)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for this location?
8:30 am-6:30 pm (some days may be closed; confirm on site)
Awards & Accreditations
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google) for ARCpoint Labs of Lynchburg: 4.9 out of 5 (532 reviews (Google))
- ComplaintsBoard for Quest Diagnostics (national/aggregate): 1.3/5 overall reputation rating (7 reviews and 492 complaints (aggregate))
- RatingFacts for Questdiagnostics.com (national/aggregate): 3.57 out of 5 (105 reviews (user experiences))
Patients praise
- ARCpoint patients report very high satisfaction with service, including quick check-in/low wait and friendly, professional staff
- ARCpoint reviews commonly mention a clean facility and an efficient blood draw/phlebotomy experience
- Some Quest Diagnostics review sources include mentions of generally smooth check-in/appointments and professional staff (but not uniformly)
Common complaints
- Quest Diagnostics complaint/review sources describe high dissatisfaction, including poor or inadequate complaint resolution and many unresolved complaints (aggregate)
- Some Quest Diagnostics first-hand reviews describe problematic phlebotomy outcomes (e.g., bruising/pain) and billing/communication issues
"“The staff took me right back... they were extremely friendly and professional, and the lab was exceptionally clean.”"
— Birdeye review excerpt for ARCpoint Labs of Lynchburg"“Wonderful experience!... knowledgeable, quick, and great at helping me stay calm during blood draw.”"
— Birdeye review excerpt for ARCpoint Labs of Lynchburg"“Quest Diagnostics has an overall reputation rating of 1.3/5... 492 complaints... 458 (93%) remain unresolved.”"
— ComplaintsBoard aggregate for Quest DiagnosticsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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