Behavioral Health - City of Lynn
Mental Health Services • Lynn, MA • Since 1629
About
Summary: The City of Lynn is a Massachusetts city government entity, founded in 1629 and headquartered in Lynn. It provides multiple departments and services to residents, including administration, public safety, planning, elder services, capital projects, emergency management, and more. The site highlights ongoing commitment to growth, inclusivity, and resident engagement, with leadership and key executives listed (e.g., Human Rights Commissioner, Director of Elder Services, CFO, Parking Director, Emergency Management Director). For contact, it provides a main phone line and social media connections to stay updated with Mayor Jared C. Nicholson and city initiatives.
Clinic Type
Mental Health Services
Address
3 City Hall Sq, Lynn, Massachusetts 01901, US
Phone
888-333-4742
lynnpublichealth@lynnma.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (virtual visits via Doctor on Demand and Valera Health)
Emergency Care
988 Suicide & Crisis Lifeline
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are available through the City of Lynn Behavioral Health resources?
Get care from a behavioral health provider with a large network; search the online directory for providers near you.
What crisis resources are available?
988 Suicide & Crisis Lifeline for phone, text, or chat; SAMHSA National Helpline 800-662-4357 (TTY 800-487-4889).
Photos
.png)
What Patients Say
Overall sentiment across review platforms: negative
Patients praise
- Some patients found specific clinicians to be trauma-informed, culturally competent, and non-judgmental
- Recognition of the availability of 24/7 emergency services and community outreach initiatives like the Lynn Calm Team
- Reports of successful addiction recovery support in certain programs]},ratingsMentioned:[{rating:{citations:,confidence:
Common complaints
- Difficulty reaching staff by phone, including being placed on hold for long periods, disconnected calls, or no response
- Long wait times for appointments and in waiting rooms
- Issues with administrative and front-desk staff being perceived as rude, unhelpful, or unprofessional
- Concerns regarding patient safety, trauma-informed care, and respectful communication from some clinicians
- Frustration with scheduling, cancellations, or changes in medication/treatment protocols without adequate notice
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lynn Community Health Assessment and Improvement Plan — Nov 15, 2025
- Community Behavioral Health Centers — Oct 23, 2025
- In Lynn, new 'Calm Team' offers alternative to police response — Aug 13, 2025
- Community Resources — Oct 28, 2025
- Calm Team on call Monday - Itemlive — Jul 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health services clinics in Lynn
Lynn Community Health Center (LCHC) is a nonprofit in Lynn, MA, delivering integrated primary care and behavioral health services. Established in 1971, it operates 8 offices across Lynn and several school sites, serving over 46,000 individuals annually (about 40% of Lynn residents). Its integrated care model co-manages primary care and behavioral health to improve access and reduce stigma. LCHC emphasizes serving underserved populations, including low-income, minorities, non-English speakers, children, teens, and the elderly, with a mission to provide care regardless of ability to pay. The center also offers dental care and access to discounted pharmacy services as part of a comprehensive, patient-centered approach. If you’re seeking counseling or behavioral health support in Lynn, LCHC is a primary local option with a focused mission on integrated behavioral health within primary care.
Comparing your options?
See other mental health services clinics in Lynn, or search the full directory by insurance, ratings, and more.