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Clinic Type

OB-GYN

Address

Main Site 269 Union Street Lynn, MA 01901

Phone

(781) 581-3900

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • OB/GYN and Women’s Health Services
  • Routine “Well-Woman” Visits
  • Cancer Screenings (Pap tests, mammograms)
  • Family Planning
  • Teen Health
  • Testing (HIV and STDs)
  • Emergency contraception (Morning After Pill)
  • Having a Baby (Obstetrics & Prenatal Care)
  • OB/GYN Physicians
  • Certified Nurse Midwives
  • Ultrasounds
  • High-Risk Care
  • Moms Do Care (substance use recovery support)
  • Postpartum Care
  • Baby’s Doctor (pediatrician coordination)
  • Breastfeeding & Nutrition (WIC referrals)
  • Prenatal education (English and Spanish)
  • Home visits during pregnancy and first year
  • Nurse/case manager/integrated behavioral health support during pregnancy/postpartum
  • Social work support
  • Delivery at Salem Hospital Birthplace
  • Pediatric care at hospital
  • First pediatric appointment coordination
  • Integrated care / patient-centered medical home

Technology & Equipment

  • Ultrasounds on-site

Insurance & Payment

Low discounted price for Emergency Contraception without insurance

Languages Spoken

  • English
  • Spanish

Pricing

  • Emergency contraception pricing note: low discounted price if no insurance

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Bae Women's Health): 5.0 out of 5 stars (44 reviews)
  • Healthgrades (Dr. Joyce Prophete): 5.0 out of 5 stars (1 review)
  • WebMD Care (Dr. Kristen Cotter): 5.0 out of 5 stars (1 review)
  • Vitals (Dr. Louis Laz and Dr. Melissa Sherman): 3.8 and 3.7 out of 5 stars

Patients praise

  • empathetic care
  • thorough communication
  • welcoming and helpful staff
  • safe and comfortable procedures
  • reassuring personal care during pregnancy

Common complaints

  • previous poor experiences with other dismissive doctors

"I really wish I had have seen Dr Sustar 'Before anyone else' because I had some very poor experiences with dismissive Dr's. Kylie took her time, listened empathetically and offered real advice and support based on the latest scientific evidence."

Birdeye review for Bae Women's Health

"She was very patient, explained what she was doing, and took the time to answer any questions I had. The receptionist was very nice and the nurse was very pleasant."

Healthgrades review for Dr. Joyce Prophete

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More ob-gyn clinics in Lynn

Lynn, MA·OB-GYN

BILH Specialty Care – Lynn Women’s Health in Lynn is part of Beth Israel Lahey Health (BILH), a nonprofit, integrated health system formed in 2019. BILH operates 11–13 hospitals across Massachusetts and New Hampshire, with a focus on a broad range of services including primary and specialty care, hospitals, behavioral health, and education. The Lynn Women’s Health specialty falls under BILH’s women's health services within their Massachusetts network, leveraging BILH’s wide physician and hospital system (affiliates and primary care partners) to provide comprehensive obstetric and gynecologic care, and related services, in the Lynn area. If you’re seeking specific providers, appointments, or services at Lynn Women’s Health, contact BILH or visit bilh.org for location and physician listings.

VerifiedOnline bookingSince 2019

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