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About

Here’s a concise, user-focused summary: - Family Health Center of Worcester (FHCW) is a nonprofit health system serving Worcester and the Greater Worcester area with affordable, comprehensive primary care and social services. - Services include family medicine, dental, behavioral health, WIC nutrition, lab, pharmacies, and school-based health centers. They emphasize culturally competent care in 55 languages and aim to serve all residents regardless of ability to pay. - They operate 16 clinical sites across Worcester, Southbridge, and Webster, including school-based health centers, with several programs focused on youth, nutrition, and preventive care. - Headquarters: Worcester, MA. Founded in 1972. Website: fhcw.org. Phone: 508-860-7700. - Notable scope for your query: They explicitly offer School-Based Health Centers as part of their services, supporting students’ health needs within school settings. If you’re looking for specifics on a particular school-based site (e.g., which schools, contact details, or scheduling), I can pull those details if you specify a district or school name.

Clinic Type

School-Based Health Clinics

Address

Not available in extracted text

Phone

1-508-860-7700

Email

nicolas.dibella@fhcw.org

Opening Hours

During regular school hours (as part of the school health centers)

Telehealth

Yes

Emergency Care

Not specified

Services Offered

  • School-based health centers
  • Preventive and primary care services
  • Immunizations
  • Annual physical exams
  • Sports/camp physicals
  • Asthma management
  • Vision and hearing screenings
  • ADHD services
  • Laboratory screenings
  • Reproductive health services
  • Dental screenings
  • Behavioral health assessments
  • Nutrition education and counseling
  • Health education
  • Care coordination
  • Referrals to specialty providers
  • Social services referrals
  • Individual and group counseling
  • Care coordination for students with special health care needs

Team

  • Licensed nurse practitioner — Healthcare provider in school health centers

Insurance & Payment

  • Not specified

Not specified

Not specified

Languages Spoken

  • English
  • Not specified

FAQs

Not provided

Not provided

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: No public ratings/reviews found on specific Vitals page (0 reviews)
  • Glassdoor: 2.8/5.0 stars (employee reviews) (27 reviews)

Patients praise

  • Important primary and preventative care resource for students and vulnerable populations
  • Convenient access to care within school environments
  • Comprehensive range of services, including mental health, dental, and immunizations
  • Staff dedicated to the organization's community mission

Common complaints

  • Poor communication and difficulty reaching staff
  • Long wait times and appointment cancellations/delays
  • Concerns regarding quality of care and unprofessional staff demeanor
  • Reports of bias or discrimination in patient interactions
  • Organizational instability, including staff layoffs and resignations affecting care capacity
  • Negative experiences specifically reported for dental services

"It’s good to know that the nurses care more about not just your health, but also your personal issues."

Spectrum News 1 (student perspective)

"Don't bother getting any dental work done here. They will destroy your teeth."

LocalityBiz (patient review)

"Many patients have expressed frustration with the health center's poor communication and lack of attention to their medical needs."

ReputableDentists.com (patient review compilation)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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