Emergency Services - Down East Community Hospital
Emergency Medicine • Machias, ME • Since 1964
About
Emergency Services - Down East Community Hospital Machias - Location: 11 Hospital Drive, Machias, ME 04654 (Headquarters) - Service type: 25-bed acute care hospital offering emergency care as part of an integrated health system - Special capabilities: In addition to general emergency services, provides orthopedic, urology, ENT, surgical podiatry, and pain management services; robust family practice clinics in Machias, East Machias, Milbridge, and Jonesport - Community role: Serves Machias and all of Washington County; committed to patient safety and satisfaction - Organization: Nonprofit, founded 1964; part of Down East Community Hospital network with state-of-the-art technology for a rural setting If you need hours, contact info, or specific emergency department services (e.g., trauma, pediatric ER), I can pull that from the site.
Clinic Type
Emergency Medicine
Address
Down East Community Hospital, Emergency Department
Phone
(207) 255-0215 (non-emergency)
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Opening Hours
Emergency Department open 24 hours a day, 7 days a week
Emergency Care
Emergency Department (10 bed, level III)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What to expect when visiting the ED?
A Registered Nurse will assess needs upon arrival and patients are seen in order of priority based on condition, not arrival time.
How are tests and treatments determined?
The Emergency Provider will examine the patient and may order additional tests or treatments as needed.
Can transfer to another facility be arranged?
If treatment not available, they will arrange transfer by ambulance or Life Flight to an appropriate facility.
What happens if I have to be admitted to the Hospital?
Should you require additional treatment, we will coordinate your in-patient care with the hospital physician who will oversee your care.
What if I need care not available at this hospital?
Should you require care not provided at Down East Community Hospital, we will arrange for your transfer, by ambulance or LifeFlight Helicopter, to an appropriate facility.
What happens upon release from the ER?
Discharge instructions will be provided to you including follow-up care and medications. In some cases, you may need assistance from a family member or friend to ensure your safe return home.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.1 out of 5 stars (89 reviews)
- WebMD: 1 star (1 review)
Patients praise
- professional and friendly staff
- good surgical outcomes reported by some patients
- quick service in emergency situations for some patients
Common complaints
- concerns regarding clinical outcomes and mortality rates in certain areas (e.g., sepsis, COPD, pneumonia)
- complaints regarding administrative organization and doctor turnover
"A Special thank you to all the staff at Down East Community hospital... everyone went above and beyond!"
— Birdeye review"Terrible I've lived in Machias for 10+ years they never have anything together top doctors have quit and started there own practices"
— WebMD reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Raymond Howard, MD, Joins MaineHealth Primary Care and Walk-in Care Belfast | MaineHealth — Sep 1, 2025
- Washington County Hospital’s CCMAIT Program Proves to be a Huge Success – Down East Community Hospital — Oct 28, 2025
- New Down East nursing program launched to address staffing gaps — Sep 29, 2025
- Whiting Woman Left over $207,000 to Down East Community Hospital – Down East Community Hospital — Sep 28, 2025
- Nurses graduate from new WCCC program — Dec 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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