HealthWays/East Machias Clinic - Regional Medical Center at Lubec
Mental Health Services • Machias, ME
About
Summary: Healthways-Regional Medical Center at Lubec (RMCL) is a nonprofit healthcare provider serving the downeast Maine region, with operations in Lubec and an office in Machias. The center offers substance abuse and mental health services with licensed counselors, aiming to guide clients through life changes with education and compassion. Key details: private nonprofit, 12 employees (slight YoY decline), annual revenue about $26 million, CEO Tom MacDonald, locations in Lubec (43 S Lubec Rd, 04652) and a Machias presence, and services spanning medical care, mental health, and substance abuse programs. Notable operational scope includes multiple departments (Medical, Finance, Customer Service, General Management, Research) and a mix of US and UK connections. If you’re seeking local behavioral health services or regional healthcare support in Downeast Maine, RMCL is the regional provider to consider.
Clinic Type
Mental Health Services
Address
893 Main Street, East Machias, Maine 04630
Phone
+1 207-255-0102
ekelly@rmcl.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Christine Moulton, HealthWays East Machias Clinic): 3.0 average rating (2 ratings) (2 reviews/ratings)
- Birdeye (Regional Medical Center at Lubec): 5.0 star rating (1 review (Google: 1; Birdeye: 0 shown))
- Recovered (Regional Medical Center at Lubec HealthWays): TrustScore 3.85/5
- Recovered (Regional Medical Center, Lubec): TrustScore 4.12/5
Patients praise
- Some reviews describe the clinician/staff as caring and attentive (e.g., takes time to explain concerns, prompt follow-up, courteous).
Common complaints
- Concerns about clinical decision-making and patient communication, including feeling screening/tests were not appropriately supported and later serious outcomes occurred.
- Reported issues with missing diagnoses (e.g., B-12 deficiency) and treating symptoms rather than investigating causes.
""Christine Moulton is the best! She genuinely cares about you. She always takes time to explain any and all health concerns you may have. She is prompt in getting back to you. A true advocate concerning your health.""
— WebMD review on Christine Moulton (HealthWays East Machias Clinic)""Please don't trust your health to this woman... she talked me out of having a (free) lung cancer screening... I now have late stage lung cancer that has spread throughout my body.""
— WebMD review on Christine Moulton (HealthWays East Machias Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Campobello residents not covered for regular health care at nearby Maine clinic | CBC News — Dec 12, 2025
- Planning continues for new health center — Aug 8, 2025
- Eastport and St. Croix health centers to merge, add services — Feb 27, 2026
- Washington County healthcare companies announce merger — Feb 27, 2026
- DEA agents search 2 Down East pharmacies — Feb 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health services clinics in Machias
Eastport Health Care, Inc. operates patient-centered medical, dental, and behavioral health services across four offices in Maine, including Machias. Key details: - Locations: Eastport (main), Machias, Calais (4 offices total in Maine) - Services: Medical, dental, and behavioral health care; potential school-based health support - Profile: Private, founded 1978; revenue about $22.0M; 9 employees - Contact: Headquarters Eastport, ME; main phone 207-853-6001 - Website: eastporthealth.org If you’re specifically seeking services in Machias, Eastport Health Care provides integrated primary care, dental, and behavioral health services at its Machias location as part of its patient-centered approach. For precise service hours or to confirm availability for a given service (e.g., LCSW or CHW roles), I can check current on-site offerings or schedule details.
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