Downeast Medical Associates Inc. | Machias, ME | Booking
Neurology • Machias, ME
Clinic Type
Neurology
Address
Machias, ME
Phone
207-255-3356
help@cortico.health
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
No
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
Does Downeast Medical Associates Inc. offer telehealth or virtual appointments?
No, Downeast Medical Associates Inc. does not currently offer telehealth or virtual appointment services. All visits are in-person.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for Down East Community Hospital ER): 2.5 out of 5 stars (11 reviews)
- Healthgrades (for Down East Community Hospital): 72% rated 9 or 10, 75% would recommend (Based on HCAHPS survey data (Hospital level))
Patients praise
- Some patients report professional and kind care from nurses and doctors
- Efficient experiences noted by some emergency room visitors
- Positive remarks about specific physicians being thorough and capable
Common complaints
- Long wait times in emergency room
- Patients feeling unheard or dismissed by medical staff
- Perceived condescending behavior from some providers
- Concerns about diagnostic accuracy in urgent care settings
"Went there last night for a laceration to my head, sat in waiting room head bleeding for two hours without being seen... Disgraceful!!!"
— Birdeye user review"I was so grateful to have such excellent care at the Machias Down East Hospital E.R. today. From ALL of the nurses to the Doctor who attended to me, they ensured great quality of care."
— Birdeye user review"Dr. Rock is very thorough, pleasant, and obviously capable. She is an excellent physician, and I trust her judgment and advice."
— Healthgrades user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More neurology clinics in Machias
Summary: Down East Community Hospital (DECH) is a nonprofit hospital system based in Machias, Maine, founded in 1964. It serves Washington County and the surrounding region, offering specialties not common in smaller hospitals, including Orthopedics, Urology, ENT, Surgical Podiatry, and Pain Management, along with a strong family practice presence across clinics in Machias, East Machias, Milbridge, and Jonesport. The organization emphasizes quality, patient safety, and patient satisfaction. Key details: 62 employees (up 14.1% YoY), annual revenue about $31.1 million, headquartered at 11 Hospital Drive, Machias, ME 04654. Website: dech.org. Contact: 207-255-3356. Related identifiers: Industry — Hospitals and Health Care; Type — Nonprofit; NAICS 62, 622; SIC 41, 411. LinkedIn presence: ~927 followers.
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