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About

Summary: Covenant HealthCare is a nonprofit hospital system based in Saginaw, Michigan, serving the Great Lakes Bay Region and beyond. Founded in 1998, it operates as the region’s largest comprehensive health system with facilities in the U.S. and a presence in the U.K., Canada, and Pakistan. It offers wide-ranging medical services including high-risk obstetrics, neonatal and pediatric ICU, Level II trauma (adult and pediatric), cardiology, oncology, orthopedics, and robotic surgery. Covenant HealthCare employs about 987 people and reports annual revenue around $110 million. It serves roughly 20 counties and operates three U.S. offices (HQ at 1447 N Harrison, Saginaw) plus one international location in London, UK. If you’re seeking care or information for Mackinaw City specifically, Covenant HealthCare does not list a local Mackinaw City facility and appears to primarily operate out of Saginaw, MI.

Clinic Type

Internal Medicine

Address

1447 N Harrison, Saginaw, Michigan 48602, US

Phone

989-583-0000

Email

childbirtheducation@chs-mi.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Allergy & Immunology
  • Anesthesia
  • Bariatric Surgery
  • Breast Surgery
  • Cancer Care
  • Cardiology
  • Cardiothoracic Surgery
  • Chiropractic Medicine
  • Colon & Rectal Surgery
  • Critical Care Medicine
  • Dermatology
  • Ear, Nose & Throat (ENT)
  • Electrophysiology
  • Endocrinology
  • Eye & Vision Care
  • Family Medicine
  • Gastroenterology
  • General Surgery
  • Geriatric Medicine
  • Gynecologic Oncology
  • Infectious Disease
  • Internal Medicine
  • Interventional Cardiology
  • Maternal/Fetal Medicine
  • Mental Health
  • Neonatology
  • Nephrology
  • Neurology
  • Neuro-Ophthalmology
  • Neuropsychology
  • Neurosurgery
  • Obstetrics & Gynecology
  • Oncology & Hematology
  • Ophthalmology
  • Optometry
  • Orthopedics (Bones, Muscles & Joints)
  • Pain Management
  • Pathology
  • Pediatric Cardiology
  • Pediatric Endocrinology
  • Pediatric Infectious Disease
  • Pediatric Neurology
  • Pediatric Rheumatology
  • Pediatric Surgery
  • Pediatrics
  • Physical Medicine & Rehabilitation
  • Plastic, Hand, Reconstructive & Cosmetic Surgery
  • Podiatry
  • Preventive Medicine
  • Primary Care
  • Psychiatry
  • Psychology
  • Pulmonary Medicine
  • Radiation Oncology
  • Radiology
  • Rheumatology
  • Sleep Medicine
  • Spine Surgery
  • Sports Medicine
  • Surgical Oncology
  • Thoracic Surgery
  • Urology
  • Vascular Surgery
  • Wound Care

Insurance & Payment

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Languages Spoken

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Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Covenant Saginaw - Mackinaw Road Laboratory): 4.2/5 (10)
  • Birdeye (Covenant HealthCare Michigan): 3.9/5 (8)

Patients praise

  • Professional and kind medical care from specific providers (e.g., mammography tech)
  • Cleanliness of the facility
  • Helpfulness of some staff members
  • Convenience of having onsite lab services

Common complaints

  • Poor customer service and unresponsiveness to phone inquiries
  • Long wait times for appointments and lab services
  • Reports of rude or dismissive staff members, including at the reception/info desk and lab area
  • Facility maintenance issues, specifically regarding long-term elevator outages
  • Frustration with administrative processes, such as time management for routine procedures like drug tests

"The phone operators and customer service is the WORST I have ever had. You guys need to be more respectful and patient when working with people."

— cfwak.com user review

"The elevators have been broken for going on 2 years now. When both patient elevators are down, the staff elevator is used. The Covenant employee who sits and presses the floor buttons is extremely rude."

— cfwak.com user review

"Always very kind and professional. Jeannie my mammo tech was great!"

— Birdeye review (Covenant Saginaw - Mackinaw Road Laboratory)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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