Mackinac Straits Health System Mackinaw City Medical Clinic
Optometry • Mackinaw City, MI • Since 1954
About
Mackinac Straits Health System is a nonprofit hospital and health care provider based in St. Ignace, Michigan, founded in 1954. It operates as a private medical practice with multiple locations, including its main address at 1140 N State Street, St. Ignace, MI 49781. The system serves local families and communities with health care services and employs about 38 staff. It is part of the United States health care industry (SIC/NAICS 80/62; 806/622). For contact, call (906) 643-8585. The organization has a presence on LinkedIn and lists four offices in the United States. Note: No specific mention of a Mackinaw City clinic found in the provided data.
Clinic Type
Optometry
Address
14540 N. Mackinaw Highway, Mackinaw City, MI 49701
Phone
(231) 436-9900
bill%69ng@msh%6Fsp.org
Opening Hours
Office Hours: Monday – Friday, 7:30 a.m. – 4:30 p.m.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Make a Payment online, Follow My Health Patient Portal (for bills online)
Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Mackinac Straits Health System hospital page): Patient Experience rating: 82% (would recommend 90%)
- Birdeye (Emergency Room): 4.0 star rating (111 reviews)
- MapQuest (embedded Yelp excerpt): Yelp rating shown as 3.0 (10 reviews shown)
- SeniorAdvice (Medicare summary): Medicare Health Rating: 4.2/5 stars (latest survey)
Patients praise
- Friendly/compassionate staff and good bedside manner (examples from reviews)
- Would recommend and positive patient experience metrics (Healthgrades)
- Some reviews describe efficient, well-organized care
- Good responsiveness/understanding for specialized needs (example: kidney transplant blood draws)
Common complaints
- Long wait times and operational issues (e.g., waiting over an hour, difficulty making phone calls)
- Poor communication/follow-up (e.g., no word on an x-ray; messages not returned)
- Low/negative experiences including complaints about competence/incompetence
- Mask enforcement complaints mentioned in ED review
"“They were very friendly. I will go back there…”"
— Birdeye review snippet for Mackinac Straits Health System: Emergency Room"“Why require your patients to wear masks if you aren't going to enforce it?”"
— Birdeye review snippet for Mackinac Straits Health System: Emergency Room"“Had an x ray done last Friday no word on my xray..Was told by my Doctor to call on Tuesday..Called and left messages two days in a row no response…”"
— MapQuest page excerpt referencing Yelp reviews for Mackinac Straits Health SystemSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MSHS Reports Spoofing Scam Trying to Steal Health Information - The St. Ignace News — Jan 24, 2026
- MyMichigan Health Opens Women’s Clinic In St. Ignace | Radioresultsnetwork.com — Jun 6, 2026
- ‘Run for the Health of It’ Event Raises Thousands for Straits Health System - The St. Ignace News — Aug 12, 2025
- MyMichigan Health expands access to women’s health care with new St. Ignace office — Jun 29, 2026
- Straits Area Emergency Services Collaborate for Island Medical Evacuations - Mackinac Island Town Crier — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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