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About

Summary: Covenant HealthCare is a nonprofit hospital system based in Saginaw, Michigan, founded in 1998. It operates the Covenant Medical Center as part of a regional health system serving the Great Lakes Bay Region and beyond, with a focus on obstetrics, neonatal/pediatric intensive care, trauma (Level II), cardiology, oncology, orthopaedics, and robotic surgery. It employs about 987 staff and generates roughly $110 million in annual revenue. The organization serves 20 counties and has a presence in the United States (HQ in Saginaw; three US offices) and internationally (United Kingdom). The user query mentions Mackinaw City, but Covenant HealthCare’s main operations and offices are in Saginaw, Michigan, with no specific Mackinaw City location listed. If you’re seeking Covenant HealthCare services near Mackinaw City, your best option may be to contact their Saginaw facilities or check for related regional partners in northern Michigan.

Clinic Type

Primary Care

Address

Covenant HealthCare, 1000 Cooper Ave? (not explicitly given); see locations list for exact addresses in Saginaw, MI

Phone

989-583-0000

Email

childbirtheducation@chs-mi.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Services (indicated by main campus and Covenant HealthCare facilities)

Services Offered

  • Primary Care
  • Covenant Medical Group
  • Specialty care (listed specialties)
  • Surgical Services
  • Emergency Services
  • Lab Services
  • Radiology
  • CaringBridge visiting nurse association
  • Patients and Visitors information
  • Care planning and advance care planning (advancecareplanning)

Technology & Equipment

  • Next Generation Triplet Monitoring Technology (Covenant Children’s Hospital)
  • Advanced imaging and laboratory services

Team

  • Covenant HealthCare physicians and Covenant Medical Group physicians, Employed by Covenant HealthCare/Covenant Medical Group — Physicians

Insurance & Payment

—

Languages Spoken

  • English

Current Offers

New patient offers

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Covenant Saginaw - Mackinaw Road Laboratory): 4.2/5 stars (10 reviews)

Patients praise

  • thorough and professional medical providers
  • clean and modern facilities
  • helpful and friendly staff in some departments
  • quick lab services when not peak hours

Common complaints

  • poor customer service and phone support
  • broken or slow elevators affecting patient access
  • rude or unprofessional conduct by some staff members
  • long wait times for lab and administrative services
  • perceived lack of concern from administrative staff

"The phone operators and customer service is the WORST I have ever had. You guys need to be more respectful and patient when working with people."

— Covenant Healthcare Mackinaw (cfwak.com)

"Up to date facility, clean. Hematologist was very thorough and nice, workers were helpful and friendly."

— Covenant Healthcare Mackinaw (cfwak.com)

"Always very kind and professional. Jeannie my mammo tech was great!"

— Birdeye (Covenant Saginaw - Mackinaw Road Laboratory)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Mackinaw City, MI·Primary Care

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VerifiedOnline bookingEmergency careSince 1955

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