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Clinic Type

Emergency Medicine

Address

515 East Grant Street, HSB 2, Suite 112, Macomb, IL 61455

Phone

309-836-1700

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency guidance available; true medical emergencies require ED visit

Services Offered

  • Walk-In Clinic
  • Urgent care options (minor illness/injury)
  • Emergency guidance/triage by phone
  • Common conditions treatment
  • Pediatric/adult care (18 months and older)

Insurance & Payment

Languages Spoken

FAQs

Should I Go to the Convenience Clinic or the Emergency Room?

For serious medical emergencies, visit the emergency department for immediate treatment or call 9-1-1. The Convenience Clinic handles minor illness or injury symptoms.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Local directories and review platforms: MDH Family Clinic/Convenience Clinic reviews vary widely; generally mixed to low across various aggregate sites (Multiple reviews aggregated across platforms (individual platform counts vary))
  • Birdeye/Google aggregate for Graham Medical Group Convenient Care: 1/5 star rating (based on a limited sample of 1 review) (1 review)

Patients praise

  • Convenient and quick access to care for minor illnesses and injuries
  • Friendly and attentive service from specific providers reported by some patients
  • Efficient check-in and timely assistance in certain instances
  • Professional demeanor of some clinical teams

Common complaints

  • Rudeness or lack of empathy from staff and nurse practitioners
  • Scheduling challenges, including difficulties with walk-in policy understanding and appointment cancellations/dismissals
  • Concerns regarding medication management and prescription issues
  • Allegations of HIPAA violations or breaches of patient confidentiality
  • Longer wait times for traditional clinic services compared to convenience care expectations

"What kind of a clinic lets patients just go without needed medication over something so petty? So I guess I will now be without much needed medication in between the 2 month gap getting a new dr."

Patient review of MDH Family Clinic

"The Medical Assistants are unorganized and unprofessional. They act as though they would rather be anywhere else than helping you and treat you as though you are a burden."

Patient review of Graham Medical Group Convenient Care

"I always feel I’m listened to, and she treats all of my concerns with the utmost importance. Along with my doctor, all of the staff have wonderful dispositions, and always make it an inviting environment."

Patient review of Springfield Clinic Macomb

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Macomb, IL·Emergency Medicine

McLaren Macomb’s Emergency Department is the busiest in Macomb County and the hospital’s front-line center for urgent and trauma care. Highlights: - Location: Mount Clemens, Michigan - Trauma/emergency: First verified trauma center in Macomb County with the county’s busiest ED - Services: Acute care hospital offering rapid assessment and treatment for emergencies, plus integration with chest pain, stroke, and bariatric programs - Overall facility: 288 beds; part of a comprehensive health system with cancer, orthopedics, cardiovascular, surgical, and education programs - Community and workforce: Large employer with extensive medical staff and ongoing education (residency and fellowship programs) If you’re seeking ED specifics (hours, wait times, triage process, or how to access trauma services), I can pull those details or guide you to the appropriate contact on the McLaren Macomb site.

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