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About

Mercer Medicine is a nonprofit primary care organization founded in 2005 and headquartered in Macon, GA. It operates across Georgia with 9 offices, including its downtown Macon campus at 250 Martin Luther King Jr Boulevard (former Georgia Music Hall of Fame site). The organization focuses on high-quality, compassionate care, currently staffed by about 24 employees, and serves rural communities in Georgia. Contact: info@mercermedicine.com | +1 478 301 4111. Major Macon location: 250 Martin Luther King Jr Blvd, Macon, GA 31201.

Clinic Type

Multi-Specialty Clinic

Address

250 Martin Luther King Jr Blvd, Macon, GA 31201

Phone

478-301-4111

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Primary care
  • Specialty care
  • Outpatient services
  • X-ray
  • Ultrasound
  • CT scans
  • Lab testing
  • Telehealth

Technology & Equipment

  • X-ray
  • Ultrasound
  • CT scans
  • Lab testing

Team

  • Elizabeth Bizzell — LMFT
  • Abby Davis — LMFT
  • Douglas Farman — MD, FCCP
  • Jennifer Hoffman — MD
  • Harold Katner — MD
  • David Kay — MD
  • Helen King — MD
  • Emma Patterson — LMFT
  • Rafael Ponce — MD
  • Chris Reeves — MD
  • Michele Scarborough — FNP-C
  • Linda Sosebee — MSN, FNP-C, IFMCP
  • Michael Stevens — MD
  • Alan Williams — PhD
  • John Winnie, Jr. — MD
  • Jana Yates — MSN, FNP-C

Insurance & Payment

https://www.mercermedicine.com/news/post/payment-options, Payment options not specified on page

Languages Spoken

FAQs

What services are available at Mercer Medicine Downtown Macon?

Multi-specialty clinic offering primary care, specialty physicians, and outpatient services such as X-ray, ultrasound, CT scans, and lab testing.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 84% recommend (26 reviews)
  • Apple Maps/Yelp: 3.7/5 stars (3 reviews)
  • Yelp (Macon Campus): 1/5 stars (1 review)

Patients praise

  • Some positive experiences with front desk staff
  • 84% recommendation rate on Facebook based on a small sample size

Common complaints

  • Rudeness and unprofessional behavior from nursing and reception staff
  • Frequent turnover of providers leading to lack of continuity in care
  • Long wait times for appointments
  • Concerns regarding quality of care and patient communication

"The lack of professionalism here is disgusting. Waited 45 minutes after appointment time to be seen. Receptionist was rude on the phone when setting up the appointment."

Yelp user review

"The nurses are rude and VERY unprofessional. They tell lies on the doctor. They do not care about the patients."

Healthgrades user review

"While I have no complaints about the front desk staff, I have had a new psychiatrist assigned to me 4 times since 2020, each one leaving or moving on."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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