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About

Primary Pediatrics, P.C. serves Middle Georgia with a multi-location pediatric practice centered in Macon. Key details: - Locations: 3 offices in Georgia (Macon – HQ and Macon Forsyth area; additional Macon address); service areas include Warner Robins, Bonaire, and McDonough. - Services: Well and sick visits, child life services, primary parenting support, in-house pharmacy, and other pediatric services. - Workforce: 34 employees with growth and a diverse team across medical, administrative, and support roles. - Online presence: Active homepage at primarypediatrics.com, strong monthly web traffic, with a low bounce rate and average 2.4 pages per visit. - Contact: Various phone numbers listed for offices in Macon, Forsyth, and surrounding locations. - Overview: A full-service pediatric practice with multiple Georgia locations, focusing on comprehensive pediatric care for children.

Clinic Type

Pediatrics (multi-location group)

Address

104 Bluff Chase, Bonaire, GA 31005; 110-A Regency Park Drive, McDonough, GA 30253; 6082 Lakeview Road, Warner Robins, GA 31088; 100 Martin Luther King Junior Drive, Forsyth, GA 31029; 5300 Bowman Road, Macon, GA 31210

Phone

Macon: 478-741-3007; Warner Robins: 478-333-2270; Bonaire: 478-336-1980; Forsyth: 478-994-6868; McDonough: 770-288-2285

Email

appointments@primarypediatrics.com

Opening Hours

Mon-Fri 5–11 PM; Sat-Sun 9 AM–10 PM (Macon, Warner Robins, Bonaire, McDonough) and Forsyth Fri 10 AM–6 PM (After Hours)

Telehealth

Healow portal and Healow app available for appointment requests and access

Emergency Care

After Hours care available at all locations; no dedicated emergency department mentioned

Services Offered

  • Pediatric primary care
  • Well and sick visits
  • Lactation/breastfeeding services
  • RSV immunization
  • School-required physicals
  • Prenatal care guidance
  • Pharmacy services
  • Same-day lab services
  • After-hours care
  • Vaccinations
  • Well-child visits
  • Immunizations
  • Lactation consulting
  • Prenatal care information

Insurance & Payment

  • not specified in provided text

Cash, Credit/debit, Insurance, not specified in provided text

Languages Spoken

  • English
  • not specified in provided text

FAQs

After Hours

Get care after hours with five locations offering after-hours availability; no appointment needed, call ahead.

Access – Healow

Visit the Healow portal or download the Healow app to request your appointment.

Register or Log In

Register or log into your Healow account via the portal or app.

Request

Use the Healow portal or app to request appointments, check into appointments, view lab results, and more.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.8 out of 5 stars (231 reviews)

Patients praise

  • Appreciation for specific doctors (e.g., Dr. Cawley, Dr. Ford, Dr. Smith)
  • Availability and utility of after-hours care services
  • Friendly and professional nursing and support staff
  • Convenience of locations

Common complaints

  • Long and extended wait times for scheduled appointments
  • Difficulty with administrative and billing department communication
  • Perception of rushed examinations during busy periods
  • Crowded waiting areas

"At our second appointment, we waited over an hour to be seen. After that wait, we weren’t seen by the pediatrician we had scheduled with... no one explained why the change had been made."

Birdeye review

"The very best thing I love about this place is their after-care hours."

Primary Pediatrics website testimonial

"I find it absolutely ridiculous that I’ve called every branch trying to reach an office manager, because the billing department never answers the phone, AND STILL CANNOT GET A CALL BACK."

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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