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for query: Physicians & APPs - Madison Regional Health System Madison - Madison Regional Health System (MRHS) is a nonprofit, 22-bed hospital system in Madison, South Dakota, founded in 1884 and designated as a Critical Access Hospital. It offers inpatient and outpatient services and supports patient access through a patient portal, test results, appointment management, and prescription refills. - The organization operates with 270+ employees across hospital, clinic, and related departments, governed by a Board of Trustees. Key leadership includes CEO Teresa Mallett and CFO Chelsey Carper. - Current job postings indicate open clinical roles such as Laboratory Assistant Manager, Paramedic (EMS on-call), LPNs, RNs, MLT/MLS, Medical Assistants, Occupational Therapist, and Surgical Technician. - Service and contact highlights: - Services: general hospital and clinic care, outpatient services, and patient-provider communication tools. - Location: 323 SW 10th St, Madison, SD 57042 (HQ). - Phone: +1 605-256-6551. - Website: madisonregionalhealth.org

Clinic Type

Family Medicine

Address

323 SW 10th St, Madison, South Dakota 57042, US

Phone

6052566551

Email

Careers@madisonhospital.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Department; Urgent Care; same-day appointments for acute care as available

Services Offered

  • Family Medicine

Team

  • Physicians & APPs - Madison Regional Health System, null — Clinic Overview

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 90% of patients willing to recommend hospital (N/A)
  • Healthgrades: 66% Patient Experience Rating (9% lower than national average) (N/A)
  • Facebook: 86% recommend (31 reviews)

Patients praise

  • Majority of patients report willingness to recommend the hospital to others
  • Positive comments regarding specific physicians and staff members for their bedside manner and care quality
  • Well-appointed, modern facilities reported by some patients
  • High ratings in home health care metrics, such as discussion of medicines and pain management

Common complaints

  • Reports of unprofessional or disrespectful behavior from some staff/physicians
  • Concerns regarding billing practices, including issues with online payments and perceived billing errors
  • Complaints about long wait times for appointments
  • Negative experiences with care communication and follow-up, with some patients feeling dismissed or misinformed

"I am no longer a patient at MRH because they have decided to abandon all the people in Madison and the area who can’t afford Full Blown Medicare... I have billing errors, dosage errors, very long wait times for an appointment and the service people are all just out of school and think they know everything."

— a-better-place.com

"The new building is very well appointed. Really like Dr Clem, he takes the time needed to understand why you are there and to solve for treatment. Great bedside manner."

— a-better-place.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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