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About

- The University of Wisconsin Department of Medicine (UW Medicine) is the academic home for multiple divisions, including Gastroenterology and Hepatology, within UW–Madison’s School of Medicine and Public Health. - Location: Madison, Wisconsin. Founded 1924. - Focus: Medical education, training, research, mentoring, and collaboration across divisions; emphasizes wellness, diversity, equity, and inclusion. - Notable gastroenterology milestone: Megan Lutz, MD, a GI/Hepatology assistant professor, became the first provider in Wisconsin certified to offer intestinal ultrasound (IUS) for inflammatory conditions. - Contact/contacts: Main site is medicine.wisc.edu; key leadership includes division chiefs and research administration directors; typical contact channels include official emails and phone listed on the department site. If you’re specifically looking for UW–Madison’s Division of Gastroenterology and Hepatology, this department page confirms the division exists within UW Medicine and highlights current experts and innovations, including IUS availability through UW Madison. For direct division-level details (faculty, clinics, services, and appointment info), visiting the UW Medicine Gastroenterology and Hepatology section on the UW site or contacting the department directly would yield precise, up-to-date information.

Clinic Type

Gastroenterology

Address

1685 Highland Avenue, Madison, WI 53705, US

Phone

608-263-1300

Email

web.strategiccommunication@wisc.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (UW Health 20 S. Park Clinic Gastroenterology and Hepatology): 4.8/5 (28 reviews)
  • U.S. News (patient experience rating) - Gastroenterologists at UW Health University Hospital: 4/5 (31 reviews)
  • U.S. News (Dr. Ian Grimes): 5/5 (patient experience) (32 reviews total)
  • U.S. News (Dr. John B. Williams): 5/5 (patient experience) (20 reviews total)
  • PissedConsumer (UW Health): 1.7/5 (out of 5) (4 reviews)
  • Comparably (UW Health customer reviews): 3 positive / 10 constructive (CSAT summary) (13 reviews)

Patients praise

  • Kind/caring clinicians and helpful communication
  • Professional explanations and patient education
  • Positive preventative exam experience
  • High physician patient-experience scores on U.S. News for some individual gastroenterologists

Common complaints

  • Billing/estimate discrepancies and coding errors (BBB complaint summary)
  • Long wait times for appointments and difficulty getting help
  • Perceived lack of treatment for digestive conditions (complaint narratives)
  • Overall customer service/quality-of-care concerns and “room for improvement”

"“Was nice meeting my new doctor Dr. Daniels. Everybody was very nice… everything was explained to me.”"

— Birdeye review snippet for UW Health 20 S. Park Clinic Gastroenterology and Hepatology

"“A very kind and caring team. The best experience you could ask for on those preventative exams.”"

— Yelp review snippet for UW Health - Digestive Health Center (Madison)

"“When I received the bill… it was for more than double the amount that was estimated.”"

— BBB complaints page summary for UW Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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