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About

Summary: - The University of Wisconsin Department of Medicine includes a Division of Geriatrics and Gerontology based in Madison, Wisconsin. - Key leadership: Steve Barczi (Chief, Division of Geriatrics and Gerontology). - The department highlights innovative medical education, research, mentoring, and a focus on diversity, equity, inclusion, wellness, and collaboration. - Notable activities: faculty achievements and awards within geriatrics and related divisions; ongoing research and administrative leadership to support scholarly work. - The division is part of UW–Madison’s School of Medicine and Public Health, with emphasis on training physicians and advancing care in geriatrics and gerontology.

Clinic Type

Geriatric Medicine

Address

1685 Highland Avenue, Madison, WI 53705, US

Phone

608-263-1300

Email

web.strategiccommunication@wisc.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Division of Geriatrics and Gerontology, University of Wisconsin–Madison, Department of Medicine — Affiliation

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS data via Momentary Labs: 4 out of 5 stars (overall hospital patient satisfaction) (2,857 patient surveys (hospital-wide))
  • Healthgrades (Dr. Kathleen Walsh): 3.7 out of 5 stars (based on 3 reviews) (3 reviews)
  • US News (Dr. David T. Watts): 4 out of 5 stars (6 reviews)
  • WebMD (Dr. Gerald Pankratz): 1 out of 5 stars (2 reviews)

Patients praise

  • high patient satisfaction with geriatric specialists and their compassion, particularly in memory assessment clinics
  • effective and empathetic communication from many care team members cited in geriatric settings
  • strong clinical reputation and research initiatives contributing to quality care for older adults

Common complaints

  • concerns regarding billing practices, including unexpected facility fees and inaccurate coding
  • reports of poor communication or lack of responsiveness from staff and specific providers
  • occasional dissatisfaction with administrative/front desk experiences
  • individual negative patient reports regarding specific physicians

"We have had THE BEST experience with the geriatric staff at BOTH UW locations. As we navigate the ravages of later stage Alzheimers, we have found the staff to be available, prompt in returning messages, and unbelievably COMPASSIONATE."

Patient review for UW Health geriatric clinic on LocalityBiz

"I come back here, I’m charged $45 plus a facility fee of $275. I can’t justify the 275 when I’m on fixed income."

ABC17NEWS article featuring a patient complaint about UW Health billing fees

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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